There the best
Always great service just sometimes its like over an hour more than they tell you it will be
I cannot say enough great things about this dealership! My daughter and I were traveling to look at colleges and put some bad gas in our SC430. We are not clients of this dealership, we do not live anywhere near here, but regardless, their service representative, Mario, got us in, diagnosed the problem and on the fly got us into a loaner in 10 minutes! As if that didn’t save the day, Mario advises us to keep driving the vehicle without replacing the catalytic converter as it could ruin a new one. Finally, he called us on our way back in Iowa to make sure we were good! Wow! Thank you, Mario and Ray Catena for hiring him!
Yes! True professionals. No games. I feel like they’re always willing to go the extra mile to accommodate your needs. Osama is the best so if you’re in the market for a Lexus, make sure you ask for him.
Talk about luxury feels… By far best customer service I ever experience at any dealership. Ray Catena Lexus are constantly raising the bar in luxury service and they never disappoint me. From service to their salesperson are great! Ed Bartoli is my favorite salesperson, absolute pleasure to work with; he is professional, knowledgeable and very personable. As well as Rafael Llamas in service. He is a delight, and very nice. He’s always in the pursuit of perfection and I always experience amazing. I feel at home and enjoy my time. I look forward in continually leasing my car as years go by with Ray Catena Lexus.
Cesar Cruz’ was the absolute best! I didn’t even have a long wait. Great service. That’s why I’m on my 4th car from Ray Catena. New customers, head straight here!!
Easy appointments, no hassle loaners and cat wash before returned. Not to mention place si clean could eat off the floor,
The guy on the part section is amazing he is a very very very nice person and he know his job very well. Thank you so much.
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