Customer Reviews

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Google Jun 14, 2024

I want to thank Ivan Nunez for his outstanding service during our recent car purchase. His professionalism, dedication in resolving the issues we faced, and ensuring our satisfaction was truly commendable. His efforts turned a difficult situation into a positive experience, I appreciate his hard work and perseverance.

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DealerRater Jun 12, 2024

I picked up an RZ450 last week. My sales professional was Danny Piao. He was respectful, courteous and very patient. Ray Catena runs a first quality showroom. I have a choice of multiple Lexus dealers in my area. I chose to give my business to this dealership Danny is an outstanding sales person and will work tirelessly make the customer happy. I highly recommend him if you are in the market for a Lexus.

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Google Jun 12, 2024

I picked up an RZ450 last week. My sales professional was Danny Piao. He was respectful, courteous and very patient. Ray Catena runs a first quality showroom. I have a choice of multiple Lexus dealers in my area. I chose to give my business to this dealership Danny is an outstanding sales person and will work tirelessly make the customer happy. I highly recommend him if you are in the market for a Lexus.

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Google Jun 12, 2024

I recently had the pleasure of working with Brandon Paik at the Lexus dealership, and I can confidently say that he provided an exceptional car-buying experience. As a Sales and Lease Consultant, Brandon's professionalism, knowledge, and genuine dedication to customer satisfaction were evident from the moment I walked through the door. Brandon took the time to understand my needs and preferences, patiently answering all my questions and providing insightful advice. His expertise in the Lexus lineup was impressive, and he guided me through the various models and features with ease, ensuring I made an informed decision. Throughout the process, ...

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Google Jun 7, 2024

Purchased a vehicle from Brandon Paik. After going to many dealerships and dealing with many sales-people Brandon was the best! Very knowledgable and detail oriented. Definitely not pushy and just the right kind of guy to deal with. I asked him to be my eyes for I was far away and he took the reins and took care of everything. I traveled 2 hours just to deal with Brandon. I don't really write reviews but I feel Brandon deserved some recognition. I will be back to purchase another vehicle from him.

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Google Jun 7, 2024

Unfortunately, I recently had a flat tire with my Lexus TX 550h+. But there was silver lining; it was the thorough experience I had with this dealership, especially with one particular service agent there, Tamzin. She communicated well on where the service department was in the process of fixing my flat; when there was an issue with my Lexus Tire and Wheel protection insurance, Tamzin took it upon herself to reach out to the Sales Manger at a different Lexus dealership I bought my TX 550 from and resolved the issue, and without me asking, she set me up with a ...

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DealerRater Jun 5, 2024

My wife is ready to trade in her RX 450h for a newer model. I found a used RX 450h at Ray Catena Lexus of Larchmont, NY offered for internet sale. It had the colors and options my wife wanted, so we asked for a sales appointment and were given one with a sales person who contacted us. We explained we were trading in a car and would pay cash for the difference. When asked, we supplied the VIN and mileage, along with a description of the optional features and packages. We stated several times via email that we wanted ...

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Google Jun 4, 2024

Absolutely thrilled with our recent purchase of a new Lexus NX350 at Ray Catena Lexus of Larchmont. From the moment I walked in, I was treated to exceptional customer service. A special shout-out to Hassan Ghamlouch, who went above and beyond to ensure my wife and I had a smooth and enjoyable experience. His expertise and professionalism were evident throughout the entire process. The entire purchasing process was seamless, from the test drives to the final paperwork. I would highly recommend Ray Catena Lexus of Larchmont and Hassan especially!

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Google Jun 3, 2024

Had a great experience with Lexus. Thank you to Hassan Ghamlouch one of the best sellers in Lexus. He was patient and very helpful in helping us find our dream car.

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Google Jun 2, 2024

I bought Rx350model from Ray Catena. It was an amazing experience. Thanks to Robert van Duyne.

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Google Jun 1, 2024

High quality service first time a car was delivered to the front of my house, easy process great experience, thank you Sales person Hassam

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Google May 26, 2024

Went over to the dealership a week ago about 2hrs before closing to look at an IS and was greeted by reception and Chris Amigron. Chris was so helpful about the car and delivery timelines that I ended up placing a deposit on an in transit vehicle that same day. After a day I notified Chris about a certain package that I wanted on the car and he got to work throughout the week on finding me something that would fit my preferences. Eventually, I left the dealership yesterday morning with a new car and satisfied with the amazing service ...

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Google May 26, 2024

This is an awesome dealership with great individuals, service, and attention. I was looking for a vehicle for the family that my wife would approve and our Sales & Lease Consultant, Adrian Galeas, gave us top-notch service. He understood what our family needed and the was the best at supporting the process from beginning to end. We were extremely happy with the outcome and service provided by him and General Sales Manager, Manny Alvarado. Our family is happy to be part of the Lexus family.

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Google May 23, 2024

I just got my Lexus 2024 rx 350 I’m so excited; I’d like to say thanks you guys for your professionalism to all the staff; specially to ADRIAN GALEAS thanks Adrian as well MANNY.. thank you guys you are the best.

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Google May 22, 2024

We are writing this a month after taking delivery and have nothing but the highest regard and praise for Ivan Nunez who helped us secure our dream car. Ivan worked with us over a period of seven months as we explored a replacement that would be as reliable, we hope. as our 25 year old 1999 Mercedes E320. He remained in communication with us, was patient and brought to our attention numerous cause that he thought would suit us and our mindset. Once we had finally narrowed our wish list. He helped us find the car on another dealer lot and personally ...

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Google May 22, 2024

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Google May 18, 2024

The service I received from Haasan Ghamlouch was exemplary, I would recommend him to anyone.

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Google May 18, 2024

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Google May 17, 2024

We recently had the pleasure of purchasing a new SUV from Gregory Dubiel at Ray Catena Lexus, and we can't recommend him highly enough! From the moment we met, he made us feel welcome and valued. Gregory was incredibly knowledgeable and patient, ensuring we found the perfect vehicle. Even though the vehicle was not in stock, he helped us secure it and had it delivered within a month. Thank you!

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Google May 17, 2024

had a amazing experience at Ray Catena Lexus they were very welcoming thank you to Hassan Ghamlouch he was very nice and patient he educated me about my new vehicle … i couldn’t be more happy i’ll be back soon ❤️

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Google May 15, 2024

I purchased a 2021 Lexus NX 300 F-Sport from Chris Amigron. Before this car we purchased a 2024 NX 350h from him. Again, service and attentiveness were class leading. Was knowledgeable of the car and if he didn't know the answer, he was quick to bring someone in who did know. During the purchase process he was very transparent which made the process 1000% better. Left the dealership knowing I received a fair price for a CPO and having the next two years of service and unlimited miles warranty was icing on the cake.

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Google May 7, 2024

Lexus larchmont did not disappoint! I just got my new car with Hassan and It went pretty smooth and I couldn’t be happier with my lease ! Thank you again!

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Google May 7, 2024

If you are looking for your car, just go to Brendon. He has been helping us and he is absolutely exceptional. We are super happy with his professionalism and would like to refer him to our friends and families!

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Google May 3, 2024

Best experience in many years in a car dealership! I had the opportunity of meeting Sales Associate Mr. Hassan Ghamlouch. Look for HIM when you go to Lexus. Hassan is GREAT. He takes his time to explain everything to you from every car type, to the options available. Hassan, oppose to other sales agents in different dealerships, is dedicated and committed to you and your needs. Hassan made sure we were very comfortable with the car that we liked and with every possible discount. After we made the decision, after three times/days test-drive cars, he introduced us to his ...

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Google May 3, 2024

My experience here was fantastic.If I could it would be 10 stars. From David Branch to General Sales Manager Manny Alvarado, to Sales Consultant Luis Tatis to Joshua Rubledo. They are all true specialists in their area of expertise and very customer friendly and oriented. If you’re in the market for a new or used Lexus, let Manny begin your fantastic journey at Ray Catina Lexus of Larchmont. I live in New Jersey but chose these guys. You won’t be disappointed.

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Google May 2, 2024

Isaiah He’s very patient , understanding caring one of the best sales representatives. Thank you! So much. Well done

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Google Apr 30, 2024

Our experience at Ray Catena of Larchmont was superb! From start to finish, we were welcomed, encouraged and most importantly cared for by our sales associate Chris Amigron. Chris went above and beyond during our visit and made the decision to come back to a gas vehicle from an electric car easy because of his customer service. He is truly a star. Thank you, Chris!

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Google Apr 30, 2024

Would highly recommend Ray Catena of Larchmont for all your Lexus needs! Definitely ask for Hassan, the best there is. He was able to deliver the car to me from NY to Union. One of the easiest experiences I’ve had by far. Thank you Hassan, Manny, and the team!

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Google Apr 28, 2024

Hassan was excellent! He was professional, courteous and patient. Customer service at Lexus at Larchmont is exemplary!! The manager “Manny” is outstanding - it was a pleasure to purchase my Lexus. Thank you Hassan!!

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Google Apr 27, 2024

Bob was extremely nice and pleasant to work with.

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Google Apr 26, 2024

I had a fantastic experience working with Brandon. He was incredibly knowledgeable about the cars on the lot and took the time to understand my needs and preferences. His friendly and professional demeanor made the car-buying process smooth and enjoyable. I highly recommend Brandon to anyone in the market for a new vehicle. Thank you for your exceptional service!

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Google Apr 24, 2024

I recently had the pleasure of purchasing a Lexus from Chris Amigron at Ray Catena Lexus of Larchmont, and I couldn’t be happier with the experience. From the moment I stepped onto the lot, Chris made me feel valued and respected as a customer. His knowledge of the Lexus lineup was truly impressive, and he took the time to understand my needs and preferences before suggesting the perfect model for me. Not once did I feel pressured or rushed into making a decision. Throughout the purchasing process, Chris was incredibly professional and attentive to detail. He patiently walked me ...

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Google Apr 19, 2024

Very good Sales person Ivan Nunez. Very informative and helpful.

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Google Apr 16, 2024

Amazing!! What a wonderful experience. The Ray Catena Larchmont team treats you like family. Ivan Nunez is a top notch, personable, knowledgeable salesman and it was a true pleasure to work with him. Sometimes when you go into a dealership, you feel like the vultures are swarming. Not here! They treat you with respect, don’t push and are willing to take as much time as you need to find you the right car. They even feed you great food as car shopping makes you hungry. Side perk! Brandon, the tech guru extraordinaire was amazing and patiently teaches you all ...

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Google Apr 14, 2024

Excellent Service from Brandon Paik and Isaac A. Will be sending customers over for them. Lots of patience, compassion and care. Was satisfied 110% the entire time and can’t wait to come back and will definitely be looking for these two gentlemen!

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DealerRater Apr 10, 2024

Had a very pleasant experience getting my 2024 Lexus 350h from here. Hassan was very knowledgeable about the vehicle and was able to walk us through the whole process seamlessly. Would highly recommend him and this dealership.

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Google Apr 10, 2024

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Google Apr 9, 2024

Hassan Ghamlouch was very keen and thorough in helping with the selection and purchase of my car.

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Google Apr 6, 2024

Recently, I leased a new Lexus vehicle from this dealership and the service I received was exceptional. From the moment I walked in, the staff was welcoming and attentive. They took the time to understand my needs as well as my wants and helped me find the perfect car for me. Isaiah and Luis were knowledgeable about the different models and features, and were able to answer all of my questions. They were patient and never pushy, allowing me to take my time to make a decision. They were both extremely welcoming! The financing process was smooth and efficient, they ...

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Google Apr 3, 2024

We just bought a ES350 with Bob Pellecchia at this dealership and had the best experience I've ever had at a car dealership. Bob was helpful and pleasant throughout the whole process, and he was easy to get in touch with for questions. We really appreciated his honesty and transparency, and he was able to get us the car we wanted at a mutually agreeable price. He answered all of our questions promptly and genuinely went out of his way to help us get a car. Our experience with Bob and Ray Catena Lexus stands out so positively compared ...

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Google Apr 2, 2024

Just purchased a new Lexus TX, (beautiful car) the sales process was a breeze. Hassan and Manny made the process very smooth! This is the dealership I’ll be using for all my future Lexus purchases. Thank you!!!

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Google Apr 1, 2024

Thank you Ray Catena -- especially sales and Lease consultant Hassan -- for the greatest deal ever!! I've been searching for a first car for over a month now, going to many dealerships and having been disappointed each time... I went through looking at so many cars... Never would I have imagined I'd buy a Lexus until I went to Ray Catena and met with Hassan! We were prepared to spend an entire day looking for cars, but, thanks to Hassan, the manager, and the tech staff, we were able to get a deal that went beyond everyone'...

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Google Mar 30, 2024

The Process at Ray Catena Lexus was extremely easy, informative, and helpful! I am very satisfied with my choice in Dealership, and in Vehicle. Gregory was an amazing salesman when it came to helping us understand the 2024 Lexus RX, understanding payment, and information on my lease. I will be for sure coming back to Gregory and Ray Catena Lexus when my lease is up to get into another Lexus.

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Google Mar 28, 2024

Luis Tatis helped me and my sister get the car we wanted. He was so thoughtful and kind with helping us out. He did an amazing job wouldn't ask for anyone else!!!! THANK YOU LUIS!!!!

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Google Mar 28, 2024

I experienced great customer service at Lexus Ray Catena in Larchmont. Something that has been omitted from the last car dealership I was using. The great service at the Lexus dealership started with the sales and Lease consultant- Hassan, the general sales manager- Manny, Brandon- the tech specialist who went out of his way to assist me along with Chris. The overall atmosphere and customer service at the dealership is noteworthy and superb.

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Google Mar 23, 2024

They were super nice .

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Google Mar 23, 2024

Danny was amazing! Such an easy enjoyable experience.

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Google Mar 22, 2024

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Google Mar 21, 2024

Incredible staff in all departments….. great buying experience from day one ….., From Mike in sales to Manny in management to Brandon the tech!!!! They all made my Lexus experience exceptional. And let’s not forget John in service!!!awesome as well

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Google Mar 17, 2024

Every aspect of my purchase was incredibley fantastic. The manager Manny sent a driver to pick me up. I live 80 miles from the dealer. I have been buying new cars since 1964. The best experience ever. Thank you Hassan, Adam and Tamzin for making me feel like a VIP.

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Google Mar 15, 2024

Gregory Dubiel was very kind and made everything easy .

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Google Mar 14, 2024

I dealt with Ivan Nunez. Experience was comfortable and professional.

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Google Mar 14, 2024

Luis tatis our agent was excellent!!! Very pleasant and very helpful, I give him a A plus.

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Google Mar 12, 2024

2024 GX

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Google Mar 12, 2024

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Google Mar 12, 2024

Wonderful experience at Ray Catena Lexus. Hassan Ghamlouch was such a pleasure to work with and was able to find my perfect SUV! He is always available for questions and followed up after I had my car. Everyone at Ray Catena was professional and knowledgeable. Highly recommend!

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Google Mar 11, 2024

Great experience! Attentive, knowledgeable, friendly!

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Google Mar 9, 2024

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Google Mar 9, 2024

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Google Mar 8, 2024

Great! Specially my sales person Chris Amigron was so helpful and became best friend!

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Google Mar 8, 2024

Had a great experience from the beginning till the end! Everyone was extremely helpful and caring throughout the process. My Sales Consultant, Hassan was prompt, and knowledgeable. Making my experience seamless. Thank you !!

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Google Mar 8, 2024

Ivan was patient, attentive and through with his explanation of the features and listening for what was needed.

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Google Mar 8, 2024

Hassan was great!

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Google Mar 7, 2024

Luis is great!!! So nice and professional!

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Google Mar 7, 2024

Luis is great, really had a wonderful time with him purchasing my first brand new Lexus car !

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Google Mar 6, 2024

This lexus dealer was truly amazing Bob was such a great help very informative my experience was 1000 out of 10 yess i said 1000 unbeatable best experience ever

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Google Mar 5, 2024

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Google Mar 2, 2024

This vehicle is my third Lexus. The service department at this dealership is like no other. Truly what keeps me coming back!! The car is as expected. Amazing. We are very happy.

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Google Mar 1, 2024

Ivan and Josh were extremely helpful in helping me to select a vehicle, closing the agreement and educating me as to feature on the car!

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Google Feb 29, 2024

Embarking on my journey to Ray Catena Lexus Dealer was the beginning of an exceptional experience. Led by Hassan Ghamlouch and his remarkable team, my aspirations of driving away in a New 2024 NX 350 were not only realized but exceeded. At Ray Catena, the essence of their logo - LEXUS - Experience Amazing, resonates in every interaction. My encounter there was nothing short of extraordinary. From inception to conclusion, I was furnished with all requisite information with seamless proficiency. Hassan's depth of knowledge and proactive approach were instrumental throughout. Without hesitation, I wholeheartedly recommend Hassan and the Ray Catena team ...

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Google Feb 28, 2024

Since I was a child a dreamed of getting a luxury car from the man himself. Ray Catena. I grew up watching his TV ads “ you take care of your family , and I’ll take care of your car “. Well my friends . Dream come true . 💙 my new RX . Jim Scheckter the client advisor in the sales dept, was awesome 🤩 throughout my buying experience. His guidance and experience really sealed the deal . Wife was raving about his customer service, and how nice he was . We felt very fortunate, that Jim was our advisor. Loved my Ray Catena experience, and will definitely ...

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Google Feb 26, 2024

I had a great experience buying a Lexus ES 350 from the dealership. What made the experience great was the help I received from Osama Jacobs. He went above and beyond what was expected to help me make my purchase. This was greatly appreciated as I was driving in multiple hours to purchase the car. His knowledge, helpfulness, and trustworthiness were a key reason for the experience being pleasant and hassle free. I would absolutely purchase another car from Osama Jacobs and the rest of the staff at Ray Catena Lexus of Larchmont!

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Google Feb 26, 2024

Excellent dealership. During our car search we went to three different dealerships and chose Lexus of Larchmont, and we are extremely glad we did. Our salesperson, Danny Piao, was helpful and kept us informed every step of the the way. The director of technology, Adam Rosado, helped us set-up and understand the technology of our new RX 350H. And the service consultant, Diego Miranda, scheduled our first service upon pick-up. We travelled from Connecticut to buy our 2024 Lexus and it was well worth the trip. Highly recommend. Thanks to the Ray Catena Lexus Team.

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Google Feb 25, 2024

If you're buying a car, come here and ask for Brandon! After going to multiple dealerships over the past week and meeting one awful salesperson after another, I was ready to walk to work. Brandon was amazing and restored my faith in sales. Ironically, I work in sales so I know a good one vs a bad one. He was upfront about everything, patient, explained every detail, and made a usually painful process as pleasant as I could ask. I didn't even plan on buying a car today but I'm walking out a car owner.

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Google Feb 24, 2024

Hassan did an excellent job helping me choose my vehicle; he clarified and demonstrated several payment options, and he went above and above to ensure that I was receiving the best possible offer. Hassan goes above my expectations while demonstrating his expertise in the field. My time at Lexus Ray Catena is genuinely enjoyable. Everyone at Rey Catena made the process go smoothly.

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Google Feb 23, 2024

We had an amazing experience at Ray Catena Lexus of Larchmont. Salesman Luis Tatis could not have been better. It was our first experience buying a Lexus, but it won’t be our last!!! Everyone at the dealership, that we dealt with, was honest and very helpful every step of the way. Highly recommended!!!

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Google Feb 19, 2024

We went to look for a pre-owned Lexus at the Ray Catena in Larchmont, NY. We had previously purchased a pre-owned RX350 ten years ago currently with 205,000 miles. We were not disappointed. Our search started on line with Cassidy Hernandez. She was attentive and timely with responses and respectful of our just looking timeline. Thanks to her efficiency we went to look at cars 3 days later. Nancy Sardos greeted us and introduced us to our salesman Hassan Ghamlouch. Hassan worked with us as we looked at two different models and then test drove two different cars. He was able to ...

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Google Feb 16, 2024

Ivan was the best in customer service.

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Google Feb 16, 2024

Thank you sir Hassan for the smooth and quick process of getting my new TX500. Also thanks for answering my questions when I needed your help.

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Google Feb 13, 2024

Worked with Osama Jacob - absolutely wonderful experience. Knowledgeable, honest, gentle, professional, and happy. Bent over backwards to deliver my car to me over 60 miles away after plans changed and couldn't pick the car up myself.

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Google Feb 12, 2024

Everyone at the dealership was amazing. Hassan and Isaac were very helpful. They made the process extremely easy for me. Service is 10 out of 10

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Google Feb 11, 2024

Brandin P. is Straightforward and a pleasure to work with!!!

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Google Feb 11, 2024

Brandon Paik is Excellence service!

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DealerRater Feb 10, 2024

Brandon P. is honest and willing to go the extra mile to get his customers a great deal!!!

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Google Feb 10, 2024

Buying LX RX 350 from Ray catena was like dream come true for me . and all in one credit goes to Mr Hassan Ghamlouch a very dynamic person who start and finished whole process as smooth as LX RX 350 a very intellectual well experienced in auto mobile .i decided to buy RX350 on Tuesday night , Wednesday late evening without surfing and browsing around ten different dealership Ray catena was First stop shop for me I finished all my paper work & Thursday I drove out my car , No gimmick no false promises & NO negotiation which , I truly liked that and ...

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Google Feb 9, 2024

Ivan was wonderful in explaining everything to us with the purchase of our vehicle. Great job Ivan! 👍🏻💯 keep up the great work Josh was also very informative about explaining the car features to us and made us feel comfortable! Great job Josh 💯👍🏻 Sincerely, Cynthia & Paul

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Google Feb 9, 2024

I have been dealing with Osama Jacob for many many years he is the reason I keep coming back to Lexus. He is an amazing person. Makes The process of buying a car much easier

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Google Feb 7, 2024

Brandon Paik is the best here. And he is professional and made everything easy and comfortable work with. He helps me improve my car shopping experience. Great job!

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Google Feb 6, 2024

I want to give a huge thanks to Luis Tati’s for helping me get into my first car the experience was great and I highly recommend him if your looking into get into your brand new Lexus

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Google Feb 6, 2024

Excellent buying experience! Entire staff was top notch from start to finish, especially my salesman Chris!!

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Google Feb 5, 2024

Excellent service, hassle free. Hassan was great!

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DealerRater Feb 5, 2024

I walked in with a good credit score and left with a bad one due to a “mishap on their part .. traded in a vehicle and the payoff check somehow was received late to Nissan now truth be told I really had a pleasant experience until this happened.. I’ve sent several emails and was never given a solution on how they would work on clearing my name. I’m very disappointed I had to take take things in my own hands because its been a year .. at this I should’ve been compensated for the inconvenience.. seller I dealt ...

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Google Feb 5, 2024

We’ve leased two vehicles from Chris Amigron at Ray Catena Lexus of Larchmont and have been beyond happy with both experiences. We all know that the typical experience buying a car can be stressful, but Chris is never pushy and takes the time to address all of our questions. His years of experience in the industry are readily apparent and make the whole process very streamlined and stress free. I can highly recommend working with Chris on your next vehicle purchase!

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Google Feb 5, 2024

Shout out to Hassan Ghamloch!!!! Thank you so much for make this happens ! We are so happy and excited with this car! First time visiting and is no way he make my husband and I walk out with no car ! Everybody is so nice and helpful the environment in this Lexus was amazing compared to others Lexus I went before ! No matter how far is from my residence is worth the time and the piece of mind ! Thank you definitely we coming back !

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Google Feb 3, 2024

Bob Really helped be out with excellent customer service

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Google Feb 3, 2024

I purchased a 2024 Lexus NX 350h from Chris Amigron from Ray Catena Lexus of Larchmont. During the purchasing process, Chris was a very knowledgeable and upfront on the lead-times of the car due to it being a Hybrid. Kept us abreast of the car status from build, shipment and arrival at the lot. when I arrived to take delivery of the car, not only did it have a bow but also a bouquet of roses and a handwritten note thanking me for my business. Brandon James was also Amazing in giving me a tour of the technology in the car ...

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Google Feb 3, 2024

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Google Feb 3, 2024

Great experience at this dealership! Ivan took great care of us!

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Google Feb 3, 2024

I had an exceptional and stress free purchase of an LX 600 F Sport on Tuesday (1/31). First of all, I live in Virgina and could not find the color combination I was looking for anywhere close. I lucked into Ray Catena Lexus who had exactly what I was looking for - I found it on their site on Saturday (1/27). Cassidy Hernandez negotiated a fair price on Monday (1/29). Bob Pellecchia was the sales rep and answered all my questions on Monday, sent me a video of the LX on Tuesday (1/30), and answered additional questions. I flew up to New York on Wednesday (1/31) ...

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Google Feb 2, 2024

My salesperson, Hassan, and sales Manager, Manny/team were great to deal with. Very honest, transparent, factual. . No gimmicks, hidden fees, pressure for add ons. The tech trainer and service personnel all very informative.


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