Good morning first time here for service, wanna give a special thank-you to Mr. Mario Selca for the wonderful service ever had at any Lexus before. And Emily for helping me.
I went in as an emergency without an appointment due to a problem with a tire. I received fantastic service. And my problem was fixed right away!! Everyone was very nice and professional. All necessary Covid safety precautions were in place.
No hustle no pressure. Only paid the price I was willing plus DMV and taxes. The extended warranty person was excellent as well Happy with my car and deal
Went in for inspection & software update this time and like always service is hands down amazing. Gasper made sure everything went smooth and I was happy with everything. You can tell he wanted his customer happy and pleased with everything always.
Dealing withLexus Larchmont since 2000. You could find a better group of individuals, especially in service. Always go above and beyond.
Courtesy and professionalism are two words i feel appropriate to describe the service rendered to me by service Mgr, Gasper and his sale rep, Cesar Cruz! Very knowledgeable and adept to their professions! They worked with me and addressed all my issues with my baby girl, Suzzie, my GX-470 Thank you! Rafael Polanco GX-470
Cesar Cruz is an absolute pleasure to deal with and he is always extremely helpful. Nothing but Honesty and knowledgeable service every time. Thank you, Ray
Just leased our first Lexus NX from this dealer! Rohan Davis was a great salesman, very helpful. He made the process very smooth & simple, even took care of our insurance company for us! Everyone ask for Rohan when they go to Ray Catena of Larchmont!
Excellent service! I recently had my car in for scheduled maintenance and a safety recall. It was easy to schedule and all work was done well and in time.
Very friendly and professional staff. Special thanks to Ed Bartoli, Mario, Rafael, Anna and Gasper for always going above and beyond. On Lexus number 5 and will continue doing business with Ray Catena!
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