Customer Reviews

Google logo
Google Mar 2, 2024

This vehicle is my third Lexus. The service department at this dealership is like no other. Truly what keeps me coming back!! The car is as expected. Amazing. We are very happy.

Google logo
Google Mar 1, 2024

Ivan and Josh were extremely helpful in helping me to select a vehicle, closing the agreement and educating me as to feature on the car!

Google logo
Google Feb 29, 2024

Embarking on my journey to Ray Catena Lexus Dealer was the beginning of an exceptional experience. Led by Hassan Ghamlouch and his remarkable team, my aspirations of driving away in a New 2024 NX 350 were not only realized but exceeded. At Ray Catena, the essence of their logo - LEXUS - Experience Amazing, resonates in every interaction. My encounter there was nothing short of extraordinary. From inception to conclusion, I was furnished with all requisite information with seamless proficiency. Hassan's depth of knowledge and proactive approach were instrumental throughout. Without hesitation, I wholeheartedly recommend Hassan and the Ray Catena team ...

Google logo
Google Feb 28, 2024

Since I was a child a dreamed of getting a luxury car from the man himself. Ray Catena. I grew up watching his TV ads “ you take care of your family , and I’ll take care of your car “. Well my friends . Dream come true . 💙 my new RX . Jim Scheckter the client advisor in the sales dept, was awesome 🤩 throughout my buying experience. His guidance and experience really sealed the deal . Wife was raving about his customer service, and how nice he was . We felt very fortunate, that Jim was our advisor. Loved my Ray Catena experience, and will definitely ...

Google logo
Google Feb 26, 2024

I had a great experience buying a Lexus ES 350 from the dealership. What made the experience great was the help I received from Osama Jacobs. He went above and beyond what was expected to help me make my purchase. This was greatly appreciated as I was driving in multiple hours to purchase the car. His knowledge, helpfulness, and trustworthiness were a key reason for the experience being pleasant and hassle free. I would absolutely purchase another car from Osama Jacobs and the rest of the staff at Ray Catena Lexus of Larchmont!

Google logo
Google Feb 26, 2024

Excellent dealership. During our car search we went to three different dealerships and chose Lexus of Larchmont, and we are extremely glad we did. Our salesperson, Danny Piao, was helpful and kept us informed every step of the the way. The director of technology, Adam Rosado, helped us set-up and understand the technology of our new RX 350H. And the service consultant, Diego Miranda, scheduled our first service upon pick-up. We travelled from Connecticut to buy our 2024 Lexus and it was well worth the trip. Highly recommend. Thanks to the Ray Catena Lexus Team.

Google logo
Google Feb 25, 2024

If you're buying a car, come here and ask for Brandon! After going to multiple dealerships over the past week and meeting one awful salesperson after another, I was ready to walk to work. Brandon was amazing and restored my faith in sales. Ironically, I work in sales so I know a good one vs a bad one. He was upfront about everything, patient, explained every detail, and made a usually painful process as pleasant as I could ask. I didn't even plan on buying a car today but I'm walking out a car owner.

Google logo
Google Feb 24, 2024

Hassan did an excellent job helping me choose my vehicle; he clarified and demonstrated several payment options, and he went above and above to ensure that I was receiving the best possible offer. Hassan goes above my expectations while demonstrating his expertise in the field. My time at Lexus Ray Catena is genuinely enjoyable. Everyone at Rey Catena made the process go smoothly.

Google logo
Google Feb 23, 2024

We had an amazing experience at Ray Catena Lexus of Larchmont. Salesman Luis Tatis could not have been better. It was our first experience buying a Lexus, but it won’t be our last!!! Everyone at the dealership, that we dealt with, was honest and very helpful every step of the way. Highly recommended!!!

Google logo
Google Feb 19, 2024

We went to look for a pre-owned Lexus at the Ray Catena in Larchmont, NY. We had previously purchased a pre-owned RX350 ten years ago currently with 205,000 miles. We were not disappointed. Our search started on line with Cassidy Hernandez. She was attentive and timely with responses and respectful of our just looking timeline. Thanks to her efficiency we went to look at cars 3 days later. Nancy Sardos greeted us and introduced us to our salesman Hassan Ghamlouch. Hassan worked with us as we looked at two different models and then test drove two different cars. He was able to ...

Google logo
Google Feb 16, 2024

Ivan was the best in customer service.

Google logo
Google Feb 16, 2024

Thank you sir Hassan for the smooth and quick process of getting my new TX500. Also thanks for answering my questions when I needed your help.

Google logo
Google Feb 13, 2024

Worked with Osama Jacob - absolutely wonderful experience. Knowledgeable, honest, gentle, professional, and happy. Bent over backwards to deliver my car to me over 60 miles away after plans changed and couldn't pick the car up myself.

Google logo
Google Feb 12, 2024

Everyone at the dealership was amazing. Hassan and Isaac were very helpful. They made the process extremely easy for me. Service is 10 out of 10

Google logo
Google Feb 11, 2024

Brandin P. is Straightforward and a pleasure to work with!!!

Google logo
Google Feb 11, 2024

Brandon Paik is Excellence service!

DealerRater logo
DealerRater Feb 10, 2024

Brandon P. is honest and willing to go the extra mile to get his customers a great deal!!!

Read at DealerRater

Google logo
Google Feb 10, 2024

Buying LX RX 350 from Ray catena was like dream come true for me . and all in one credit goes to Mr Hassan Ghamlouch a very dynamic person who start and finished whole process as smooth as LX RX 350 a very intellectual well experienced in auto mobile .i decided to buy RX350 on Tuesday night , Wednesday late evening without surfing and browsing around ten different dealership Ray catena was First stop shop for me I finished all my paper work & Thursday I drove out my car , No gimmick no false promises & NO negotiation which , I truly liked that and ...

Google logo
Google Feb 9, 2024

Ivan was wonderful in explaining everything to us with the purchase of our vehicle. Great job Ivan! 👍🏻💯 keep up the great work Josh was also very informative about explaining the car features to us and made us feel comfortable! Great job Josh 💯👍🏻 Sincerely, Cynthia & Paul

Google logo
Google Feb 9, 2024

I have been dealing with Osama Jacob for many many years he is the reason I keep coming back to Lexus. He is an amazing person. Makes The process of buying a car much easier

Google logo
Google Feb 7, 2024

Brandon Paik is the best here. And he is professional and made everything easy and comfortable work with. He helps me improve my car shopping experience. Great job!

Google logo
Google Feb 6, 2024

I want to give a huge thanks to Luis Tati’s for helping me get into my first car the experience was great and I highly recommend him if your looking into get into your brand new Lexus

Google logo
Google Feb 6, 2024

Excellent buying experience! Entire staff was top notch from start to finish, especially my salesman Chris!!

Google logo
Google Feb 5, 2024

Excellent service, hassle free. Hassan was great!

Google logo
Google Feb 5, 2024

We’ve leased two vehicles from Chris Amigron at Ray Catena Lexus of Larchmont and have been beyond happy with both experiences. We all know that the typical experience buying a car can be stressful, but Chris is never pushy and takes the time to address all of our questions. His years of experience in the industry are readily apparent and make the whole process very streamlined and stress free. I can highly recommend working with Chris on your next vehicle purchase!

Google logo
Google Feb 5, 2024

Shout out to Hassan Ghamloch!!!! Thank you so much for make this happens ! We are so happy and excited with this car! First time visiting and is no way he make my husband and I walk out with no car ! Everybody is so nice and helpful the environment in this Lexus was amazing compared to others Lexus I went before ! No matter how far is from my residence is worth the time and the piece of mind ! Thank you definitely we coming back !

Google logo
Google Feb 3, 2024

Bob Really helped be out with excellent customer service

Google logo
Google Feb 3, 2024

I purchased a 2024 Lexus NX 350h from Chris Amigron from Ray Catena Lexus of Larchmont. During the purchasing process, Chris was a very knowledgeable and upfront on the lead-times of the car due to it being a Hybrid. Kept us abreast of the car status from build, shipment and arrival at the lot. when I arrived to take delivery of the car, not only did it have a bow but also a bouquet of roses and a handwritten note thanking me for my business. Brandon James was also Amazing in giving me a tour of the technology in the car ...

Google logo
Google Feb 3, 2024

Google logo
Google Feb 3, 2024

Great experience at this dealership! Ivan took great care of us!

Google logo
Google Feb 3, 2024

I had an exceptional and stress free purchase of an LX 600 F Sport on Tuesday (1/31). First of all, I live in Virgina and could not find the color combination I was looking for anywhere close. I lucked into Ray Catena Lexus who had exactly what I was looking for - I found it on their site on Saturday (1/27). Cassidy Hernandez negotiated a fair price on Monday (1/29). Bob Pellecchia was the sales rep and answered all my questions on Monday, sent me a video of the LX on Tuesday (1/30), and answered additional questions. I flew up to New York on Wednesday (1/31) ...

Google logo
Google Feb 2, 2024

My salesperson, Hassan, and sales Manager, Manny/team were great to deal with. Very honest, transparent, factual. . No gimmicks, hidden fees, pressure for add ons. The tech trainer and service personnel all very informative.

Google logo
Google Jan 31, 2024

I had one of the best experiences with my new Lexus Sales Advisor HASSAN! HE WAS AMAZING from start to finish throughout the process. He communicated very well and he got me exactly what I wanted and respected my budget. He is extremely patient, kind hearted and high spirited. He made my whole transaction getting my new 2024 Lexus smooth and stayed on top of everything to ensure all was done accurately- I couldn’t believe it was true until I signed the contract! I wholeheartedly recommend him if you are looking to lease, finance or buy. He will do the ...

Google logo
Google Jan 30, 2024

I recently bought a nsx 350. I shopped around quite extensively. Osama, Robert and the rest of the staff made the experience very comfortable with minimal pressure. They gave me a great deal on the perfect car for me. I would highly recommend for anyone looking for a new vehicle.

Google logo
Google Jan 29, 2024

I had an fantastic experience working with Nancy Sardos, the Internet Sales Manager, and her excellent associate, Antonio (Tony) Medina at Lexus Catena in Larchmont, NY. From the moment I stepped foot into the dealership until the final paperwork was completed, they made me feel like I was part of their family. I want to give a special shout-out to Joshua for patiently going over all the technical features of my new car. Nancy was incredibly helpful and went above and beyond to make my purchase stress-free and easy. She responded promptly to all my emails and addressed all my ...

DealerRater logo
DealerRater Jan 29, 2024

I purchased a 2024 Lexus NX 350h from Chris Amigron. During the purchasing process, Chris was a very knowledgeable and upfront on the lead-times of the car due to it being a Hybrid. Kept us abreast of the car status from build, shipment and arrival at the lot. when I arrived to take delivery of the car, not only did it have a bow but also a bouquet of roses and a handwritten note thanking me for my business. Brandon James was also Amazing in giving me a tour of the technology in the car and explaining all the safety features ...

Read at DealerRater

Google logo
Google Jan 23, 2024

This was my very first time visiting this location and I have to say Ray Catena in Larchmont, NY is by far one of the best car dealerships I’ve ever come across! I purchased my first luxury vehicle here and have no regrets. Every staff member that I came in contact with acted extremely professional from the time I stepped inside and on my way out the door. I’m also really impressed with their great customer service that was provided to me. During the leasing process, I didn’t feel rushed or ignored. Each staff member I spoke ...

Google logo
Google Jan 18, 2024

I recently had the pleasure of purchasing a 2023 Lexus RX 350 Premium from Lexus Larchmont, and the entire experience was nothing short of exceptional. First and foremost, I must commend the outstanding service provided by my salesman, Ivan. He truly went above and beyond throughout the entire process. From the moment I stepped into the dealership, Ivan's knowledge, professionalism, and dedication were evident. He patiently guided me through the features of the RX 350, addressing all my questions and concerns. His commitment to ensuring a seamless and enjoyable buying experience was truly remarkable. One aspect that stood out during my time ...

Google logo
Google Jan 14, 2024

This past week, I made an appointment at Larchmont to test drive a vehicle. I was scheduled to meet with Luis Tatis and I can’t say enough great things about my experience working with him. The vehicle I made an appointment to test drive, was sold, I then tested same vehicle I was looking for and was ready to make the purchase. While I did the test drive and returned to actually follow up with the purchase, this car was SOLD. Luis and his manager Manny Alvarado provided me additional options that were within my budget and fit my ...

Google logo
Google Jan 13, 2024

I'm a 60+ year-old man and a Car Guy and I have bought I can't even remember how many new cars and Used cars I bought in my life. Lived in different cities across the US and bought cars from all different areas. All I could say is Manny the sales manager Isaac, the finance manager And the sales rep Tony Medina and Gregg who also sold me on coming in to view the cars were all spectacular and I mean spectacular they took care of Incredibly well and absolute pleasure to deal with professional, warm, courteous and helpful. ...

Google logo
Google Jan 9, 2024

This is the dealership you want to get your car from! They are all so kind, respectful & easy to work with to get a good price & a beautiful Lexus. Absolutely love my GX 460. The managers here are a delight to work with as well. Thank you Ray Catena Lexus!

Google logo
Google Jan 8, 2024

Bought a vehicle from this dealership and I’m out of state. Bob Pellecchia took care of me. He made the process incredibly smooth and simple. Car is absolutely gorgeous. You would think buy a car from an out-of-state dealership would be a massive headache, but Bob proved otherwise. Massive shout out to everyone at the dealership.

DealerRater logo
DealerRater Jan 7, 2024

Great service from everyone just a totally upscale place really made purchasing my new car easy as 123. A special shout out to my sales person Paolo Beauplan. The best thing i can say about him is I now have a friend for life. The guy was simply amazing. My only regret is because i'm relocating I probably won't be able to used my extended service contract at Ray catena from larchmont. However, if i'm traveling back to that area i may just drop by and say hello too all the nice people i met along my most ...

Read at DealerRater

Google logo
Google Jan 7, 2024

An absolute pleasure buying a car from here! Ivan went above and beyond to make the whole process as smooth as possible. I live 400 miles away, so I’m thankful they kept their word with the pricing and held the car for me with a little deposit considering how limited this model is at the moment. In the past I’ve experienced a lot of stress buying a new car at a dealerships with price haggling and negotiating with multiple managers, but there wasn’t any of that here. Very happy with my new car. Thank you Ivan and Ray ...

Google logo
Google Jan 4, 2024

My experience at Ray Catena Lexus was amazing. Luis Tatis made my purchasing experience seamless, personable & easy. I never felt pressured to purchase any additional packages and he was very amicable and worked with my budget and what I was looking for in a vehicle.

Google logo
Google Dec 14, 2023

After struggling for a few months deciding and visiting dealerships between Acuras, BMW and Audis i finally went Lexus (Roy Catena of Larchmont) in a Saturday afternoon. I had the pleasure of meeting the sales dood Michael Eugenio. He was friendly , knowledgeable , respectful and calm, funny and professional. Those were all greatly appreciated after dealing with some of these other places. I dealt with Mike the whole way through from the minute I walked in until we signed the papers for my 2024 Lexus RX 500H F Sport. It all went smoothly even with my trade in(a 2019 Yukon with 230K ...

Google logo
Google Nov 29, 2023

I just want to give a high praise to the Service that I received from Salesman Ivan and Ray Cantena the courtesy this young man gave me was awesome ..Please show Ivan some Love and purchase a car from him You won’t be disappointed He was the Best Thank you Ray Cantena Good Service is hard to find these days who still care about the people…Thank you Ivan! 2017RX 450h

DealerRater logo
DealerRater Nov 27, 2023

I was locked out of my Lexus nx 300 unable to get into my vehicle tried every which way known to the world boo Had go food shopping for holidays Barbara a receptionist was so kind she said don’t worry and literally walked me through the process slowly and calmly So I was able go shopping smiling all the way to my grocery store Yaay for Barbara She should be recognized for this golden act of kindness Sincerely Like a bonus !!!! Ana Diaz RN

Read at DealerRater

Google logo
Google Nov 18, 2023

2024 Nx 350 AWD Do yourself a favor & go see my guy LUIS TATIS !!! He will do whatever’s necessary to get you in the car you want! Not your typical dealership, everybody is super cool & welcoming, not a typical rushed shady vibe you get from a majority of dealerships that’s for sure. Hands down the easiest car buying experience I’ve ever had 10/10 highly recommend checking this place out 🔥

Google logo
Google Nov 8, 2023

Shout out to Jesus Flores for helping me get my dream car, a 2024 RX 350h! He’s been so helpful and always there to answer any questions for you, even during his personal time! Also should out to the managers of this dealership for being so friendly, and helpful on my requests! This dealership is upright straight with you with the out of the door price without any markups! Even for the hybrid! I’m super impressed! Thank you guys! I’ll be recommending friends and you’ve got yourself a loyal customer from this point on! Will see you ...

Google logo
Google Oct 31, 2023

Best of the best Thank you 🙏

Google logo
Google Oct 28, 2023

My wife and I came in and John Castillo took care of us - he was extremely helpful and attentive. If you're looking to buy a Lexus, go see John at Ray Catena!

Google logo
Google Oct 12, 2023

I had the pleasure of working with the one and only Luis during my recent car purchase, and I am beyond impressed with the level of service I received. From the moment I was introduced to walking into the dealership, his professionalism and genuine enthusiasm made the car-buying experience incredibly smooth and enjoyable. Luis was incredibly knowledgeable and patiently answering all my questions and ensuring I had a clear understanding of each option. Luis took the time to listen to my needs and preferences, guiding me toward the perfect vehicle that met all my requirements. THANK YOU LUIS!!!

DealerRater logo
DealerRater Oct 9, 2023

Great Service Manny Alvarado was excellent, was very polite answer all my questions with honesty. Will recommend everyone in need for a new car to go see Manny at Ray Catena Lexus.

Read at DealerRater

Google logo
Google Oct 6, 2023

I called Ray Catena Larchmont to arrange a test drive; the experience was different in a good way. When I arrived, Luis greeted me and the best car buying experience I’ve ever encountered continued. He’s very personable and knowledgeable, but not hard selling. With Manny’s help, I paid a great price and bought exactly what I needed without any games. The experience was flawless. I’m very happy with my purchase and I look forward to years of driving my Lexus.

Google logo
Google Sep 21, 2023

My fiancé and I purchased a 2024 NX 350 from this dealership. From the time we walked in to the time we walked out we were beyond satisfied. Luis Tatis was our salesperson and his expertise, knowledge, and attentiveness were superb. The managers David Branch and Manny Alvarado were also phenomenal in assisting with whatever we needed. We felt welcomed, heard, and cared for. It’s definitley not your average dealership of being rushed in and rushed out. We are very happy customers!

Google logo
Google Sep 21, 2023

My wife and I recently purchased a Lexus from Luis Tatis at Ray Catena of Larchmont. From the moment we sat down with Luis we felt listened to regarding our needs and budget. Luis then clearly and patiently guided us through the info and pricing on several vehicles that fit our list of requirements. Throughout the process of purchase we never felt pressured, and never felt shy about asking the "dumb question." Luis was always straight forward in his answers, a total professional. And we couldn't be happier with the car we chose and the price. I'...

Google logo
Google Sep 20, 2023

Thanks for your Assistance very informative and quick responses definetely recommend Ray Catena dealers

Google logo
Google Sep 17, 2023

I can’t say enough amazing things about this dealership. I traveled all the way from NJ to purchase my car. The manager Manny was unbelievable! From the beginning he helped me get the deal and car that I dreamed of. When I went to pick up my car Luis was outstanding. He made picking up a car so easy. I would recommend this dealership to anyone who is looking for an honest and friendly car dealership!

Google logo
Google Sep 17, 2023

Just purchased a Lexus RX 350….I had the best experience I’ve ever had at a car dealership! Luis was my salesman and he was THE BEST! Very knowledgeable, patient, and catered to my wants and needs in a vehicle. I would also like to add I love how he pays attention to details, I told him I had two kids, & to my surprise when my car was dropped off there was Lexus Teddies, and coloring books and crayons !!! The receptionist Barbra was also very lovely! HEAD OVER TO LEXUS AT LARCHMONT‼️

DealerRater logo
DealerRater Aug 31, 2023

Just walked out of my 60,000 mile service with an invoice that showed $0.00. I couldn’t believe it. Most dealerships and auto repair facilities will always “find” something to charge you for. I was amazed these guys did not! Big shout our to Ray Katena Lexus if Larchmont and Tamzin, for her incredible service!

Read at DealerRater

DealerRater logo
DealerRater Aug 29, 2023

I had a very pleasant experience with the dealership. My RX has been serviced at the dealership since purchased and since its always been very professional with great advice.

Read at DealerRater

Google logo
Google Aug 19, 2023

I recently bought a car from Ray Catena Larchmont. The experience was amazing. From the receptionist to the sales folks, the experience was great. Luis, who attended to me is a perfect gentleman. He knows his craft and was very informative. He took his time to explain things. Even when it seemed that I was confused, he paused and gave me time to regain my composure. He was available for my questions. After the purchase, he assembled a team that helped with setup. Most importantly, there was no hard sale. Luis bought me a cargo net when I expressed need ...

Google logo
Google Aug 5, 2023

This is hands down the best dealership around. If you are looking for a great experience from start to finish this is the place. Ask for Ivan. He is the best. He is knowledgeable and dependable. He made sure he kept me informed throughout the entire process. I am so happy with my purchase.

Google logo
Google Aug 1, 2023

I’ve made reservations of Nx350h in multiple dealers for one to two years. Then i came across lexus of larchmont and after 3 months of wait, no drama, no dealer adjustments, car arrived, paid the fees and picked up the vehicle. During the wait, Ivan was giving me weekly updates. Unlike other dealers who promised to give weekly update but never did. I would recommend to other friends.

Google logo
Google Jul 28, 2023

I recently was on the hunt for a new car and had the pleasure of working with Bob Pellecchia at Ray Catna Lexus of Larchmont. Prior to meeting Bob and arriving at Lexus, I was dreading shopping for a car. In the past, it’s always been a complicated process having to deal with pushy salespeople. I was pleasantly surprised to have the exact opposite experience with Bob! Not only is he incredibly knowledgeable, but he was also unbelievably easy and pleasant to work with. He constantly made himself available for questions or discussions whether he was on or off ...

Google logo
Google Jul 27, 2023

Ivan was amazing. He covered and solved so many details that arise during the new car process and the experience was seamless and appreciated. A quintessential professional. Highly recommended !

Google logo
Google Jul 23, 2023

I recently had the pleasure of purchasing a car from this dealership, and I can't express enough how satisfied I am with the entire process. From the moment I stepped into the showroom, I was met with a level of service that surpassed all expectations.First and foremost, I have to commend the Ivan Nunez who assisted me throughout the entire journey. Their kindness, professionalism, and genuine enthusiasm for helping customers made the car buying experience a breeze. He took the time to listen to my needs and preferences, ensuring that I found the perfect vehicle that suited my ...

Google logo
Google Jul 22, 2023

I just bought a RX 350 2020. I was very thorough and very picky. I suggest those going, speak with salesperson Jesus. He was very patient. My father appreciated that and so did I. One of the reasons why we felt confident. Appreciative of ray catena and Jesus

DealerRater logo
DealerRater Jul 20, 2023

Pleasant experience no issues all my quesand concerns were addressed. I would definitely recommend getting your vehicle from here.

Read at DealerRater

DealerRater logo
DealerRater Jul 18, 2023

Catena Lexus is a great dealership. I have leased my last 7 SUV’s there which says a lot. I also introduced my daughter and son in law in the past year and they leased 2 more cars and loved the service. Our salesman was Ivan Nunez who was absolutely great. He listened and did not pressure at all and his recommendations were perfect. Couldn’t have had a better salesman. Catena Lexus and Ivan Nunez were fabulous to work with. Highly recommended.

Read at DealerRater

Google logo
Google Jul 15, 2023

I feel blessed and lucky enough to work with Jesus, a long side with his manager Issac, Manny. Thank you so much for such a pleasant and transparent buying process. Nowadays, It very rare to have a place like Ray Catena Lexus of Larchmont, it not just a cute badge on the rear door but I am very proud to cary that name on the plate everywhere I go from now on. Thank you! I also want to thanks Cassidy for the warm welcome, an amazing technology specialist Brandon. Finally, I just want to say I would like to recommend ...

Google logo
Google Jul 14, 2023

I was dreading buying another vehicle. I'm so happy with my choice of dealership. There was no pressure and it was a completely smooth transaction. I was grateful for my sales person Ivan who was amazing. He was very proactive in making sure I was 100% satisfied. I would recommend Ivan and Ray Catena Lexus to my family and friends for their next purchase and service.

Google logo
Google Jul 13, 2023

Google logo
Google Jul 9, 2023

Google logo
Google Jul 5, 2023

I want to start off by saying I hate car dealerships. The only one at which I actually had a great experience was at the Polestar in Manhattan. Other than that, I've dealt with your run of the mill slimy car salesman at literally every other dealer. The latest was the disaster at the Manhattan Lexus where they weren't giving us straight answers to pricing, financing, and pick up time, and we ultimately pulled the plug because we simply couldn't trust them. Oh, and we're still waiting for our deposit to be returned. If you're ...

Google logo
Google Jul 1, 2023

Great experience! Good service👍🏻👍🏻 Jesus and everyone were very helpful and patient🙂 If you are looking for Lexus this is place to go👍🏻

Google logo
Google Jun 28, 2023

Recently had the pleasure of working with Jesus at the dealership, and I must say that it was the best experience I've ever had. From start to finish, Jesus went above and beyond to ensure that my car-buying journey was smooth and enjoyable. First and foremost, Jesus is an excellent listener. Unlike many other dealerships I've visited in the past, he took the time to understand my needs and preferences before suggesting any options. His attentive approach made me feel valued as a customer, and I truly appreciated his willingness to listen. Patience is a virtue, and it'...

Google logo
Google Jun 15, 2023

I took a new lease on a 2023 RX350. This team is outstanding. I chose this vehicle from the truck while it was being delivered to the dealership and they paired their pricing to meet my budget. I was unable to pick up the new vehicle today as I had promised and they are so considerate that they sent a staff member to my office in Midtown manhattan to collect payment from me and sent a different staff member to my home in Queens to deliver the new vehicle and take the old one. Where can you find dedication like that? ...

DealerRater logo
DealerRater Jun 3, 2023

Everyone was nice and our salesman Ivan was very professional. Purchased several cars my wife and I are very happy with them. We would recommend this dealership to our friends.

Read at DealerRater

Google logo
Google Jun 2, 2023

Thank you Luis and manny for all your help as always!

Google logo
Google May 27, 2023

Exceptional service, Luis Tatis was a pleasure to work with! Above and beyond happy and satisfied. If he could roll out the red carpet, it would be there. If you are looking for a new Lexus. Do not make the mistake to go somewhere else!! Ray Catena of Larchmont stands above!!:)

Google logo
Google May 22, 2023

The salesman was very nice and very experienced was very helpful with the transaction for the sale purchase on the car. My husband a I we thank you so very much we are both very grateful for all the help you did and gave to us. Thank you

DealerRater logo
DealerRater May 15, 2023

The treatment was smooth and effortless. I can never imagine going to another dealer ship

Read at DealerRater

Google logo
Google May 13, 2023

I just bought my RX 500 H F sport from Ivan It was a wonderful experience Ivan was fantastic ! He kept me in the loop every step of the way . His customer service is excellent ! I would highly recommend going to Ivan at the lexus of Larchmont should you ever have to buy a new car Thank you Ivan !!!! Elodia

Google logo
Google May 12, 2023

My salesman, Ivan Nunez, was a complete professional. He worked with me in trading in my old Lexus, and did everything possible to see to it that I left with a new Lexus. He followed up after the sale, and it was an absolute pleasure to work with him.

Google logo
Google May 11, 2023

Google logo
Google May 9, 2023

I had an amazing experience buying my 2023 Lexus RX 350. Luis Tatis was thorough, patient and helpful throughout the whole process. He kept us updated and informed while we were waiting for our car to arrive. It is the first time my husband and I have such a smooth and pleasant experience purchasing a car. In addition, Luis made sure to make our car pickup experience very special. Our car was waiting for us with a bow on it, personalized note and a few goodies inside. Definitely recommend this dealership, and we are so grateful for Luis!

DealerRater logo
DealerRater May 7, 2023

Very reliable and friendly staff. Always willing to help during an emergency. Great facility and location. Great coffee.

Read at DealerRater

DealerRater logo
DealerRater May 6, 2023

I had a wonderful experience working with Jeff Symeon again. I was able to drive off with a brand new RX 500h F SPORT PERFORMANCE on April 27th. Only waited a month. The vehicle had exactly what I wanted. As usual, Jeff was very professional and knowledgeable and guided me through the entire process from start to finish. I also would like to thank Adam for walking me through the navigation system and setting up my digital key during the process. You simplified the learning curve for me. I would recommend Ray Catena Lexus of Larchmont if you want a ...

Read at DealerRater

Google logo
Google Apr 27, 2023

Kudos to the Lexus Larchmont team and Tony in particular. Purchased an LC 500 and I am in automotive heaven. I have test driven Porsches and Jaguars and can happily report that the LC 500 is superlative. Do some research and hear what the car reviewers on you tube have to say. Now do yourself a favor and let Lexus Larchmont put you in the seat. They are courteous, knowledgeable and responsive. Looking forward to a long relationship with Ray Catena of Larchmont. Have fun!

Google logo
Google Apr 11, 2023

Very impressive experience at Ray Catena Lexus Larchmont recently, any questions can be answered and always better solution, Thanks to Luis Tatis, we brought the 2020 Lexus RX350 at our first test drive, a very energetic and knowledgeable person, thanks to Luis, Brandon and his team again for the professional service! highly recommend the best place to visit and choose your Lexus car!

Google logo
Google Mar 29, 2023

Thank you to Luis Tatis for making what usually is a stressful situation into an easy, pleasurable experience. We just recently got a ES250 and couldn't be more pleased with the car and the service.

Google logo
Google Mar 12, 2023

We were super impressed with Nancy and Gregory at Lexus Larchmont. We came from Pa to get and IS 350 Fsport. Greg was super helpful but the reason why we went there in the first place is because of Nancy. She was honest and straight forward with us and discounted the vehicle as soon as I asked and gave the best discount of around 12 dealers I worked with in the NJ, PA and NY area. Kudos!

Google logo
Google Mar 7, 2023

I rarely am one to write reviews, but I wanted to commend the wonderful team at Ray Catena Lexus of Larchmont. Big thank you to Luis Tatis, Isaac Apostolidis, Manny, and Cassandra. They were the only dealership that was fully transparent about the price from the very beginning. In fact, I was able to finalize all the negotiations through email, which made things incredibly convenient and allowed for a quick turnaround. Luis Tatis was so welcoming, patient with all my questions, and walked me through every little detail. I felt really taken care of. Also, if you’ve experienced other ...

Google logo
Google Mar 7, 2023

I had such a wonderful interaction with Luis at Lexus in Larchmont New York. It was one of the best experiences I’ve had buying a car. He is a Great salesman he was Hands on throughout the whole process, I really drove all the way from Ohio To NY and it was worth it! I highly Recommend Lexus of Larchmont NY And if you go Ask For Luis 🫶🏽

DealerRater logo
DealerRater Mar 5, 2023

I experienced a problem with my 2020 ES 350 and contacted the Dealership, I spoke witha Gentleman named Joseph and he was terriffic, he said bring it in now and they would check it out. They checked out the car within about 2 hours on top of those who already had appointments. I was very impressed and grateful for their service. I would recommend this dealer very highly.

Read at DealerRater

Google logo
Google Feb 26, 2023

I came in with no appointment but needing to replace a bad battery and get an oil change. The service team gave me a loaner car without asking and took care of my service issues. Excellent experience. David Branch did a great job communicating and assisting.

DealerRater logo
DealerRater Feb 23, 2023

Jeff Symeon was a fantastic salesman, relax, no pressure, we sat with him for 1 hour including a nice test drive for the car we saw on the internet, we brought the car home after another hour, we got the car 2021 Lexus RX 350 3741 miles , certified lexus warranty, even less than the advertised price, hr explained everything to us, he knew well what he was selling, showed us how the fancy things work, this is our second Lexus RX 350, very satisfied with Ray Catena dealership in larchmont

Read at DealerRater

DealerRater logo
DealerRater Feb 12, 2023

Wonderful experience purchasing my first Lexus vehicle! Sales consultant Luis Tatis was friendly, knowledgeable and professional. I had to wait several months for my vehicle of choice, but it was definitely worth it. Luis kept me updated throughout the entire process. Most pleasant car-buying experience I have ever had. I would highly recommend Luis and Ray Catena Lexus of Larchmont.

Read at DealerRater


Leave Us A Review