Customer Reviews
Everyone was nice and our salesman Ivan was very professional. Purchased several cars my wife and I are very happy with them. We would recommend this dealership to our friends.
The treatment was smooth and effortless. I can never imagine going to another dealer ship
Very reliable and friendly staff. Always willing to help during an emergency. Great facility and location. Great coffee.
I had a wonderful experience working with Jeff Symeon again. I was able to drive off with a brand new RX 500h F SPORT PERFORMANCE on April 27th. Only waited a month. The vehicle had exactly what I wanted. As usual, Jeff was very professional and knowledgeable and guided me through the entire process from start to finish. I also would like to thank Adam for walking me through the navigation system and setting up my digital key during the process. You simplified the learning curve for me. I would recommend Ray Catena Lexus of Larchmont if you want a ...
During my recent car buying experience, I had the pleasure of working with Luis Tatis, and I must say he provided exceptional customer service. From start to finish, Luis was extremely patient, answering all of my questions and ensuring that I had all of the information I needed to make an informed decision. Luis's product knowledge was impressive. He explained all of the features and options of the car in a clear and concise manner, which made it easy for me to understand and make an informed decision. Additionally, Luis's friendliness and professionalism made the entire experience pleasant ...
I recently purchased a new car and had the pleasure of working with Luis Tatis as my salesman. I cannot speak highly enough of his exceptional customer service. From start to finish, Luis was incredibly patient with me, taking the time to answer all of my questions and ensure that I had all of the information I needed to make an informed decision. What really impressed me was Luis's knowledge of the product. He was able to explain all of the features and options in a way that was easy to understand, making the car buying process a breeze. ...
I had the pleasure of working with Luis Tatis when purchasing my new car, and I cannot speak highly enough of his exceptional customer service. Luis was incredibly patient with me throughout the entire process, answering all of my questions and ensuring that I had all of the information I needed to make an informed decision. Not only was Luis knowledgeable about his product, but he was also able to explain all of the features and options in a way that was easy to understand. Overall, I had an outstanding experience working with Luis, and I would highly recommend him ...
I experienced a problem with my 2020 ES 350 and contacted the Dealership, I spoke witha Gentleman named Joseph and he was terriffic, he said bring it in now and they would check it out. They checked out the car within about 2 hours on top of those who already had appointments. I was very impressed and grateful for their service. I would recommend this dealer very highly.
Jeff Symeon was a fantastic salesman, relax, no pressure, we sat with him for 1 hour including a nice test drive for the car we saw on the internet, we brought the car home after another hour, we got the car 2021 Lexus RX 350 3741 miles , certified lexus warranty, even less than the advertised price, hr explained everything to us, he knew well what he was selling, showed us how the fancy things work, this is our second Lexus RX 350, very satisfied with Ray Catena dealership in larchmont
Wonderful experience purchasing my first Lexus vehicle! Sales consultant Luis Tatis was friendly, knowledgeable and professional. I had to wait several months for my vehicle of choice, but it was definitely worth it. Luis kept me updated throughout the entire process. Most pleasant car-buying experience I have ever had. I would highly recommend Luis and Ray Catena Lexus of Larchmont.
Both my husband and I had a great experience with Jeff Symeon at Lexus Larchmont. From the very beginning he understood what we were looking for and worked with us. He was honest, friendly, and flexible. I would highly recommend “Just See Jeff”!
Always get the best possible experience, Gasper and crew outstanding service, thanks my friends, see you soon
I don't always write the reviews, but this time is the exception. My experience of buying a car in Larchmont Lexus was awesome. No traps, no games, and no hidden fees! I didn't pay an extra penny out of my pocket! I got low APR 4.25% without having to bargain. The sales people knew the cars very well. They knew exactly what is difference between the different packages and why they perform differently. The same company at a different branch they gave me 6.25%APR and the sales person knew nothing about the car when I asked the same question. ...
Purchasing new or use Car/SUV from Ray Catena at Larchmont was a great experience for me I must say My experience with my Sales Person J.S. Was great. He is an excellent Sales going above and beyond to satisfy his customers
Thanks for the wonderful service from the greatest Ray Catena Lexus of Larchmont..Thanks to all the employees..
Sales Rep. Luis Tatis is an absolute gem!! He was extremely knowledgeable and personable from the first initial greeting all the way to the end. He was straight up and honest. He went out of his way to do his best and showed sincere care for his customers. Would highly recommend asking specifically for him if you’re looking to purchase a car!!
Ask for RO DAVIS, SR. , he is truly the best! He made the process really smooth and easy, RO was there for me every step of way, he was very helpful. Answered every question. Sent pictures and videos as requested I couldn’t be more happy with the service he provided me on my purchase. RO is a true professional do your self a favor and work with RO you won't regret it.
A truly excellent buying experience! I worked with Jeff S. in sales and he made the process no pressure, easy and turnkey. Kept me informed every step of the way from my first inquiry, trading in my vehicle, to picking up my Lexus. I recommend reaching out to Jeff S. at Ray Catena Larchmont if you’re looking for a Lexus.
This dealership is amazing. I had Jeff as our salesman and he made it such a joy to buy my new RX350. He was friendly and kind. As soon as I pulled up Jeff had a huge red bow on my new car as was just as excited as me! He walked us through every step and made the process easy. If you visit Lexus Just See Jeff! He will be in the back corner with his suspenders. I normally don't write reviews but I was so pleased I had to write this. Thanks Jeff for making this experience ...
I had a very pleasant experience working with the team at this location. Everyone was extremely friendly and we were greeted as soon as we entered the door. We began working with Jeff who took great care of me getting my very first car. I had to wait a couple of weeks for my car to arrive & Jeff provided updates every step of the way. Very happy girl in the end!
We had the most pleasurable and professional experience dealing with Jeff Symeon ([email protected]) in getting our beautifully perfect RX 350. Jeff was most pleasant and patient, but most importantly he listened to our needs and made even a visit to a new car dealer, a pleasure. Bo Zgoda
Great salesman, great service. Have been a customer for at least 20 years and would not go anywhere else!
I had bought 3 Lexus previously and then had moved to Connecticut and when preparing to buy local , the experience was not the same. I returned to Ray Catena, for the complete package. They have a great sales staff (thanks Jeff) , great management,( thanks Dave), and most importantly an honest service department that is second to none ( thanks Gasper) . 5 STARS again!!
Outstanding experience! Jeff was friendly, helpful and most importantly he demonstrated true professionalism. He went out of his way to prepare a car for us to view when the dealership was closed. He walked us through the process and we bought the car from him over the phone on his day off. It wasn’t expected, but I appreciate him taking the time on his day off to take our deposit and seal the deal on the car my wife was looking for. Well worth a 2 1/2 hour ride each way to deal with Jeff and the dealership.
Great dealer experience. Jeff and sales manager answered my questions very patiently. I visit them again for another vehicle .
This was my first car buying experience at Ray Catena. I was so lucky to work with Jeff Symeon. He was professional, yet warm, caring, and attentive. I could not have asked for a better salesman. If you could clone him, you should! I could phone Jeff whenever I had questions or needed advice and he was very responsive. He texted to check in on me and my new baby, that I already love so much. It took me a little while to finally decide on a Lexus, and I'm glad that I did, and Jeff was the one ...
Jeff is the ultimate professional. While I already had a relationship with Ray Catena Lexus in Larchmont, Jeff made the transaction simple and seamless.
Seriously! There should be 10 stars for Jeff Symeon.This was the most rewarding experience I had at a car dealership. It was seamless. This was my 3rd lease with Lexus the 1st at Ray Catena. Thanks my lucky stars I got Jeff Symeon. Jeff Symeon let me feel like I was spending a million bucks. He was very attentive. He worked with the monthly budget I gave him and got me exactly what I wanted. The color I wanted was not in stock but he and his manager said don’t worry we will get you what you want and ...
I was extremely lucky to have Jeff Symeon as my sales representative, Jeff was able to walk me through the entire process. Not only was he very knowledgeable about the RX 350, Jeff ensured that I stayed within my budget which was important to me and of course Dariusz for an amazing deal. Issac was able to thoroughly explain the warranty in a way that made my husband and I very comfortable about purchasing. Also, I cannot forget Adam in tech who was great about explaining all of the interior functions of the RX 350.
Enjoyed our experience. Salesman was great, worked with Bob Pelecchia and the deal was done quickly.
Lexus of parchment are doing a great job my hats of them they are doing a awesome job . German Sanchez , USMC , Disabled Veteran
Despite some misunderstandings based on initial miscommunications, Ray Catena's GM called me and did the right thing. Truly appreciate this gesture.
Well stocked preowned vehicles, My salesman was very knowledgeable and easy to work with. He pointed me in the right direction for the car I was personally looking for. He made the buying experience seamless.
Jeff Symeon was terrific!! He was attentive, got me the car and the color I wanted, and brought it in at a good lease payment. I felt he really cared about ME—very important!!
My service experience was great. Caesar was absolutely amazing and walked me through everything I needed to know. The entire process was smooth. I truly appreciate his service
Worked with Jeff to purchase a new loaded SUV. The experience was easy, he was very helpful and knowledgeable and was able to work with me on my old vehicle and new vehicle from Lexus of Larchmont. Great experience would recommend!
100% customer focused. I strongly recommend this dealership for tri-state automobile buyers and will come back for any future purchase. Thank you!
Incredibly easy and transparent experience. Every detail was considered. Jeff S does a great job and makes it painless.
Had a wonderful buying experience working with Jeff Symeon! He made everything simple and easy, and I was thrilled to drive my new car home the same day!
What a wonderful experience dealing with Jeff for my new lease. He made it easy and fast! Thanks Jeff!
As always, Cesar was thoughtful, caring, professional and vigilant to insure my 2005 Lexus was as it should be. It has always been a great experience bringing my car in for service.
Professional Friendly Thorough Caring Maintaining the guidelines mask wearing from sales to service Thank You.
I always receive the best in class Customerservice on every visit the personnel never disappoints
Great experience. Made the process easy. Was very engaging and shared personal information. Felt like friends who cared.
It was an extreme pleasure working with Jeff. I appreciated his attentiveness and his responsiveness. He exhibited unusual patience. The bottom line is that there are insufficient stars to rate him. Kudos to Adam, "Ro" and Isaac.
5 stars is not enough. Jeff and David deserve 10 stars!! Great experience across the board.
Courteous service. Hassle free service. Jeff took care of everything in the process of delivering the car.
Jeff is incredible! His work ethic was very impressive. Very efficient with returning all my texts/calls. I spoke with Jeff on Monday and I drove off their lot in my L certified RX450hybrid by Tuesday afternoon. I recommend JEFF SYMOEN to anyone seeking to get the car they want from Ray Catena Lexus! Thank you Jeff!
Working with Jeff was a wonderful time! This was a hassle free experience. He was very nice and delightful throughout my whole time working with him. Jeff was very patient and precise with my decision. I felt at ease knowing I was working with Jeff right by my side. My lexus rx 350 F sport is everything i was looking for. Att: Enmanuel O. Thank you.
We needed a new car quickly and Jeff helped us find the right car with highly efficient work. We were able to decide the car on Friday and pick up on next Monday. We are very happy with the process!
Jeff was wonderful to work with and made the process so easy to the point I didn’t even have to come to the dealership until I needed to sign the paperwork. He got me everything I wanted in my new vehicle! Would highly recommend working with Jeff.
Working with Jeff S. was a breeze. He made the experience hassle free and was able to get us a great deal! Definitely go see him when you need a vehicle.
I have been searching for a few months for a Lexus IS 300 F sport, this dealership had one that I truly loved & Jeffrey Symeon made it all come together so quickly and flawlessly for me. From the start, I informed him that I am coming from further out therefore I wanted to ensure the car was truly there and available- he wasted no time and told me he went to check to ensure the car was there and available before I traveled out to Larchmont. When I got there, he was extremely friendly and knowledgeable! He set everything up ...
Wonderful experience working with Jeff Symeon and the team at Ray Catena. Our lease was nearly up on our 2018 Toyota Highlander. Wasn’t interested in going into another Highlander. Wanted to change things up. Stopped by RC and spoke with Jeff. He sold us our other 2 cars. Figured he might have a solution. One week later, Jeff presented a fabulous offer on the RX350. And so, we leased our 3rd vehicle from Jeff. Always a calm experience working with Jeff. No ‘pit in the stomach.’ He is thorough, attentive and friendly at the same time. Thanks for everything!
This review will be short and sweet - just like our experience at Ray Catena Lexus! This was the fastest, easiest and best time ever spent at any dealership. Kudos to Bob Pellecchia and the entire team. Bob’s outstanding knowledge and professionalism is first class, just like the Lexus brand. Thank you! Paul and Doris
Jeff Symeon was absolutely fabulous and knowledgeable. I won’t go anywhere else. It was a smooth transition to a new vehicle, deal was done in 24 hours
We had an awesome experience here purchasing out Lexus RX. Jeff Symeon is very nice, detailed, quick response, and patiently answering all our questions. Overall satisfied customer👍
My salesperson, Robert (Bob) Pelecchia was outstanding and a true gentlemen. He did not try to push me to "just lease the car" but educated me greatly on a finely built vehicle. Robert truly knows his stuff! His presentation and mannerism was impeccable. He has a calm demeanor, is well spoken and was extremely considerate of my budget. He treated me so special and I will not hesitate to lease another car from him when my lease term ends. This dealership has a special way of making the customer feel like they are the most important person in ...
I recently had my car inspected and they found out that I had a nail in one of my tire I was covered by my insurance. The guys are wonderful showed me the nail . I had a good experience plus they have a great snacks😃
I live in Seattle, WA and found a great deal on a 2019 NX 300 while shopping online at Ray Catena. Having never purchased from out of state, I was nervous about the process and purchasing a vehicle I had not actually seen in person. Many other dealers were not willing to take the time, however Osama and Nancy were both very patient and professional throughout the entire process. Every promise they made was kept, even holding the car after deposit allowing me to have the car inspected, work out long distance financing, and arrange for transport across the country. Even after ...
I had a problem w/ the lease from the BMW that I gave up to get the Lexus. My salesman was very helpful is resolving this problem. This dealership ended paying BMW financial services the additional money they wanted to go away. Very satisfied!
Love going to lexus dealership. Whatever problem I have, the service dept. Because the service is excellent I probably will buy another Lexus when the time comes!
I brought my car in for servicing and the experience was terriffic. I spoke with their Tech Guy Brendan to help me understand all the features on my ES 350 and he was great, very patient and knowledgeable.
Jeff Symeon was very helpful and a pleasure to work with. Everything was fully disclosed during the initial discussions and there were no hidden surprises. Purchasing my new Lexus was a very easy procedure with the help of Jeff.
Gasper and his service team are the best, highly recommend, never bs, been there ten plus years, none better, this is my second car here
The negotiation was honest, showing me the numbers right away. I was leasing a BMW X3 and due to the demand for used vehicles, I had some equity in my lease that I did not initially expect. I returned the BMW w/ 4 payments left on my lease. Overall, this was a very positive experience.
Just picked up my new RX350l I want to thank my salesman Rocco who made it absolutely painless. In just within the first 60 minutes of arriving he not only reviewed the model I was interested by showing me some used car options, but he found me a new car and after the test drive we were able to work out a lease price that I wanted. Rocco, thank you and thank your sales manager. I picked up the car the next day and Sean went over the features with me, it was really a seamless purchase and delivery. Again, ...
Had an amazing experience at this dealership, first time there and Jeff Symeon treated me like family, made the process smooth and easy, best part is there were no hidden fees like other dealers. Will totally recommend this place.
Jeff is a great salesman. He is extremely courteous, respectful, and good sense of humor. He takes interest in the buyer and is very responsive.
Every member of team was personable and flawless made me feel like part of family. Thank you Jeff, Brandon, David you’re all simply FABULOUS!
Dealing with Nancy & Jeff was a great experience everything went very smoothly & to the point 👍👍👍👍👍👍 all round I would definitely recommend your dealership to everyone
Dealing with Nancy Sardos at Ray Catena Lexus in Larchmont was the best experience I have ever had purchasing a new car. She could not have been more responsive or clear in her communication with me. She went out of her way to get me exactly what I wanted in terms of color combinations and options. I know I got a great price for what I believe is a great car. This is my 3rd RX and Nancy made it effortless to get what I wanted. Dennis
Fabulous experience! Jeff was able to quickly and efficiently establish and build a business relationship with us which included trust. Working to achieve that over the phone is extremely difficult — He did so with much ease. We drove 7 hours to meet Jeff, and our deal could not have gone more smoothly. We were able to complete 90% of our deal online and over the phone. Jeff communicated promptly, efficiently and simply impressed us with his overall work ethic -even communicated with us on his day off. Jeff made our experience as first time Lexus buyers, what we had hoped and expected ...
They worked with me every step of the way. The hardest thing about covid is the wait to make a purchase, but Jeff Symeon helped me every step of the way. From showing me the car, to updating me when they would have the title, it was nothing but professionalism. I have never owned a Lexus, but now I am so glad I did. If you are on the fence, check them out and give it a test drive. You will see the difference. 10/10 highly recommended them!
it was actually a pleasant experience no pressure no hassles and a fair deal Jeff was a pleasure to work with and i love my new lexus
First time buying a car and Jeff made my experience run smoothly. Before I knew it I was driving off in new brand new car!
Joe Ferrara was a gentleman from start to finish. I highly recommend Joe to anyone looking for a Lexus that wants an honest and knowledgeable experience. The transaction was easy and he keep all the promises he made. Thanks again Joe.
Excellent purchasing experience. Walked out with a car when I thought I was just exploring. Quite pleased with my purchase and I am a satified customer.
I worked with Jeff Symeon who I knew from when he was based at Toyota Greenwich. First class service again, Jeff is extremely helpful, knowledgable and quick to get everything ready. Thanks very much! I purchased a CPO Lexus NX with 8k miles.
Jeff Symeon is the person to buy a Lexus from. He made the process easy. His knowledge of the brand is exceptional. We were very happy with our purchase.
I have bought cars in the past, but I have never left a dealership feeling completely satisfied. Jeff Symeon was so professional, organized, and friendly. He took the entire deal from point A to point Z, when he gave me the keys, with such knowledge, professionalism, kindness, extreme patience, and he was simply amazing. I really appreciate the fact that he walked me through everything, explained everything, and always with a smile. Thanks Jeff! You made this buying experience one I shall not forget.
Jeff Symeon is knowledgeable, patient & easy to work with. Buying a new car can be a difficult process but Jeff made the transaction as easy as possible.
Jeff Symeon was very helpful in finding me a vehicle that is just what I needed. He has also been conscientious in following up on questions that have come up with my new car.
Chris Amigron helped my husband and i find the perfect lexus for us. He was patient, professional, friendly and knowledgeable. Chris understood this was our first lexus and took his time to make sure we had everything we wanted in our dream car. He also worked with manager Rob to make sure our every expectation was met. We absolutely love our Lexus! thanks Chris and Rob!
A big thank you to our sales rep, Jeff Symeon & manager, Rob for excellent service! It was a pleasure working with both of you...see you in 36 months.
Grade A sales experience with Jeff Symeon!! Thank you for a seamless transition into my new Lexus Nx300. Hassle-free, informative and quality service. Jeff was a great salesman and he took time with my husband and I to find the right vehicle for our family. This dealership was very welcoming and the staff was friendly. Thank you Jeff and everyone at Ray Cantena Lexus for a wonderful experience
Visit Jeff Symeon for a stress-free car buying/leasing experience. This is my 4th car with Jeff. He’s not pushy and super-helpful!
I purchased a certified preowned Lexus NX 300 from Chris Amigron. The process was seamless and hassle free with Chris. He was straight forward, courteous and professional which helped make the buying process enjoyable. He went above and beyond to get to know me and took his time. Everyone i met at the dealership was great. I look forward to purchasing my next car from Chris in the future. Pat Mallozzi
Decided to buy out our RX350 after lease came to term. Working with Jeff was great - very professional and he worked hard to ensure a seem less transition.
Just bought a preowned certified Lexus NX 300. Jeff Symeon was a gem, hassle free, uncomplicated transaction, wonderful personality!!! Looking forward to purchasing another Lexus from Jeff in the future. J crispino
It was a great pleasure dealing with Jeff Symeon. Jeff wasn’t pushy or aggressive and made purchasing my Lexus a relaxed and exciting experience. He is a great communicator and knows how to treat his customers in a professional and kind manner. Go buy your car from JEFF SYMEON at LARCHMONT LEXUS!
Luis Rodriguez, at the intake section, was courteous and professional. Also, Luis handled my car in a proper manner, and used the correct protocol. Great.
My wife and I purchased a certified pre-owned RX 350 from Jeff Symeon. It was an easy, honest and straightforward transaction. Jeff was very helpful and had our best interest in mind.
On 1/25/2021 my wife and I purchased a Lexus RX 350 from Ray Catena Lexus in Larchmont NY. The overall experience at this dealership was fantastic! Our salesman Chris was extremely friendly and personable. He took the time to get to know me and my wife and helped make the process of buying a new car seamless. Dave the manager helped us with the paperwork side of things and helped us feel secure in our decision. We live in CT, so my wife was concerned about having to drive 45 minutes for maintenance services and was unsure of how exactly we were going ...
Joe F made the new car buying process easy and seamless. Joe N took his time to explain All the features to my wife in depth. Pleasure to deal with, highly recommend.
Chris is the Best And honest will recommend he has a direct approach no back and fourth and gave me a education in the car he’s a Keeper
My husband and I had the pleasure of working with Jeff “just see Jeff” to get our 1st Lexus in December 2020. I can truly say that the experience was wonderful. We didn’t feel any pressure making the decision. Jeff was patient, kind, understanding, and he explained every to us. Thanks Jeff, see you soon. 😊 K & T