I live in Seattle, WA and found a great deal on a 2019 NX 300 while shopping online at Ray Catena. Having never purchased from out of state, I was nervous about the process and purchasing a vehicle I had not actually seen in person. Many other dealers were not willing to take the time, however Osama and Nancy were both very patient and professional throughout the entire process. Every promise they made was kept, even holding the car after deposit allowing me to have the car inspected, work out long distance financing, and arrange for transport across the country. Even after ...
I had a problem w/ the lease from the BMW that I gave up to get the Lexus. My salesman was very helpful is resolving this problem. This dealership ended paying BMW financial services the additional money they wanted to go away. Very satisfied!
Love going to lexus dealership. Whatever problem I have, the service dept. Because the service is excellent I probably will buy another Lexus when the time comes!
I recently had my car inspected and they found out that I had a nail in one of my tire I was covered by my insurance. The guys are wonderful showed me the nail . I had a good experience plus they have a great snacks😃
I brought my car in for servicing and the experience was terriffic. I spoke with their Tech Guy Brendan to help me understand all the features on my ES 350 and he was great, very patient and knowledgeable.
Jeff Symeon was very helpful and a pleasure to work with. Everything was fully disclosed during the initial discussions and there were no hidden surprises. Purchasing my new Lexus was a very easy procedure with the help of Jeff.
Gasper and his service team are the best, highly recommend, never bs, been there ten plus years, none better, this is my second car here
The negotiation was honest, showing me the numbers right away. I was leasing a BMW X3 and due to the demand for used vehicles, I had some equity in my lease that I did not initially expect. I returned the BMW w/ 4 payments left on my lease. Overall, this was a very positive experience.
Just picked up my new RX350l I want to thank my salesman Rocco who made it absolutely painless. In just within the first 60 minutes of arriving he not only reviewed the model I was interested by showing me some used car options, but he found me a new car and after the test drive we were able to work out a lease price that I wanted. Rocco, thank you and thank your sales manager. I picked up the car the next day and Sean went over the features with me, it was really a seamless purchase and delivery. Again, ...
Had an amazing experience at this dealership, first time there and Jeff Symeon treated me like family, made the process smooth and easy, best part is there were no hidden fees like other dealers. Will totally recommend this place.
Jeff is a great salesman. He is extremely courteous, respectful, and good sense of humor. He takes interest in the buyer and is very responsive.
Every member of team was personable and flawless made me feel like part of family. Thank you Jeff, Brandon, David you’re all simply FABULOUS!
Dealing with Nancy & Jeff was a great experience everything went very smoothly & to the point 👍👍👍👍👍👍 all round I would definitely recommend your dealership to everyone
Dealing with Nancy Sardos at Ray Catena Lexus in Larchmont was the best experience I have ever had purchasing a new car. She could not have been more responsive or clear in her communication with me. She went out of her way to get me exactly what I wanted in terms of color combinations and options. I know I got a great price for what I believe is a great car. This is my 3rd RX and Nancy made it effortless to get what I wanted. Dennis
Fabulous experience! Jeff was able to quickly and efficiently establish and build a business relationship with us which included trust. Working to achieve that over the phone is extremely difficult — He did so with much ease. We drove 7 hours to meet Jeff, and our deal could not have gone more smoothly. We were able to complete 90% of our deal online and over the phone. Jeff communicated promptly, efficiently and simply impressed us with his overall work ethic -even communicated with us on his day off. Jeff made our experience as first time Lexus buyers, what we had hoped and expected ...
They worked with me every step of the way. The hardest thing about covid is the wait to make a purchase, but Jeff Symeon helped me every step of the way. From showing me the car, to updating me when they would have the title, it was nothing but professionalism. I have never owned a Lexus, but now I am so glad I did. If you are on the fence, check them out and give it a test drive. You will see the difference. 10/10 highly recommended them!
it was actually a pleasant experience no pressure no hassles and a fair deal Jeff was a pleasure to work with and i love my new lexus
First time buying a car and Jeff made my experience run smoothly. Before I knew it I was driving off in new brand new car!
Joe Ferrara was a gentleman from start to finish. I highly recommend Joe to anyone looking for a Lexus that wants an honest and knowledgeable experience. The transaction was easy and he keep all the promises he made. Thanks again Joe.
Excellent purchasing experience. Walked out with a car when I thought I was just exploring. Quite pleased with my purchase and I am a satified customer.
I worked with Jeff Symeon who I knew from when he was based at Toyota Greenwich. First class service again, Jeff is extremely helpful, knowledgable and quick to get everything ready. Thanks very much! I purchased a CPO Lexus NX with 8k miles.
Jeff Symeon is the person to buy a Lexus from. He made the process easy. His knowledge of the brand is exceptional. We were very happy with our purchase.
I have bought cars in the past, but I have never left a dealership feeling completely satisfied. Jeff Symeon was so professional, organized, and friendly. He took the entire deal from point A to point Z, when he gave me the keys, with such knowledge, professionalism, kindness, extreme patience, and he was simply amazing. I really appreciate the fact that he walked me through everything, explained everything, and always with a smile. Thanks Jeff! You made this buying experience one I shall not forget.
Jeff Symeon is knowledgeable, patient & easy to work with. Buying a new car can be a difficult process but Jeff made the transaction as easy as possible.
Jeff Symeon was very helpful in finding me a vehicle that is just what I needed. He has also been conscientious in following up on questions that have come up with my new car.
Chris Amigron helped my husband and i find the perfect lexus for us. He was patient, professional, friendly and knowledgeable. Chris understood this was our first lexus and took his time to make sure we had everything we wanted in our dream car. He also worked with manager Rob to make sure our every expectation was met. We absolutely love our Lexus! thanks Chris and Rob!
Thank you Jasmin Rosario for all your help in returning my 2018 Lexus RX 350L and getting my New 2021 Lexus RX 350. It was great dealing with you. Thank you for your patience and your understanding of all my needs!! You made this dealing a pleasurable experience. I would also like to thank Joe Napolitano for his technical support in explaining the new features in the RX 350!!!
A big thank you to our sales rep, Jeff Symeon & manager, Rob for excellent service! It was a pleasure working with both of you...see you in 36 months.
Grade A sales experience with Jeff Symeon!! Thank you for a seamless transition into my new Lexus Nx300. Hassle-free, informative and quality service. Jeff was a great salesman and he took time with my husband and I to find the right vehicle for our family. This dealership was very welcoming and the staff was friendly. Thank you Jeff and everyone at Ray Cantena Lexus for a wonderful experience
Visit Jeff Symeon for a stress-free car buying/leasing experience. This is my 4th car with Jeff. He’s not pushy and super-helpful!
I purchased a certified preowned Lexus NX 300 from Chris Amigron. The process was seamless and hassle free with Chris. He was straight forward, courteous and professional which helped make the buying process enjoyable. He went above and beyond to get to know me and took his time. Everyone i met at the dealership was great. I look forward to purchasing my next car from Chris in the future. Pat Mallozzi
Decided to buy out our RX350 after lease came to term. Working with Jeff was great - very professional and he worked hard to ensure a seem less transition.
Just bought a preowned certified Lexus NX 300. Jeff Symeon was a gem, hassle free, uncomplicated transaction, wonderful personality!!! Looking forward to purchasing another Lexus from Jeff in the future. J crispino
It was a great pleasure dealing with Jeff Symeon. Jeff wasn’t pushy or aggressive and made purchasing my Lexus a relaxed and exciting experience. He is a great communicator and knows how to treat his customers in a professional and kind manner. Go buy your car from JEFF SYMEON at LARCHMONT LEXUS!
Luis Rodriguez, at the intake section, was courteous and professional. Also, Luis handled my car in a proper manner, and used the correct protocol. Great.
My wife and I purchased a certified pre-owned RX 350 from Jeff Symeon. It was an easy, honest and straightforward transaction. Jeff was very helpful and had our best interest in mind.
On 1/25/2021 my wife and I purchased a Lexus RX 350 from Ray Catena Lexus in Larchmont NY. The overall experience at this dealership was fantastic! Our salesman Chris was extremely friendly and personable. He took the time to get to know me and my wife and helped make the process of buying a new car seamless. Dave the manager helped us with the paperwork side of things and helped us feel secure in our decision. We live in CT, so my wife was concerned about having to drive 45 minutes for maintenance services and was unsure of how exactly we were going ...
Joe F made the new car buying process easy and seamless. Joe N took his time to explain All the features to my wife in depth. Pleasure to deal with, highly recommend.
Chris is the Best And honest will recommend he has a direct approach no back and fourth and gave me a education in the car he’s a Keeper
My husband and I had the pleasure of working with Jeff “just see Jeff” to get our 1st Lexus in December 2020. I can truly say that the experience was wonderful. We didn’t feel any pressure making the decision. Jeff was patient, kind, understanding, and he explained every to us. Thanks Jeff, see you soon. 😊 K & T
Thank you to Jasmine for all her help in helping me get into an NX300 F sport. She was professional, courteous, and helpful. She did a good job in helping me lease my vehicle - very transparent and very clear. Thank you.
I can’t say enough of how smooth and flawless was the process to get my new Lexus GX460 at Ray Cayena in Mamaroneck. Jeff Symeon went above and beyond to make this happen.I recommend Jeff to anyone who’s looking to get a new or used car. Thank you Jeff!!!! Luis Blanco.
Joe Ferrara has leased 4 vehicles in a row to us, going back to 2011. He is well informed, friendly and very thorough. Highly recommend!
My 3rd Lexus from Ray Catena Larchmont Always a pleasant experience. Very friendly and courteous employees. Love doing business with them. Love the service they give.
I purchased a preowned 2018 Lexus ES 350 (my second preowned Lexus). My discussions with Chris Camigron were friendly, helpful, and most professional. No pressure or hard close tactics. All of the people that I met at Ray Catena were friendly and helpful, conveying a family-like approach to customers. A pleasure to do business with - I heartily recommend contacting Chris Camigron at Ray Catena Larchmont for superior service when you are in the market for a Lexus.
I just got my third Lexus from Ray Catena and as always I was extremely satisfied with the overall experience. Joe Ferrara was the best! Not only is he professional & easy to work with, he got me into my new Lexus that very same day! I was thrilled. I will continue to go to Ray Catena for my cars & highly recommend them to everyone.
We had a great experience purchasing a used vehicle remotely while we moved to the area! We worked with Mr. Jeff Symeon who was professional, thorough, and made the entire process stress-free. When we showed up to get the vehicle, he followed protocol in every way but made our experience personal and sweet! He even had a bow on the car (it was the holidays). We will be back when we are car shopping again. Can't recommend enough!
We purchased a used car remotely while we moved to the area for work. Mr. Jeffrey Symeon made the entire process super easy and smooth. When we showed up, he had everything ready and even had some celebration material on the car. It was a complete highlight during a stressful move and the car is fantastic.
I worked with Jasmin Rosario on surprising my parents with a new RX350. Although we had a couple of hiccups (unrelated to Jasmin or Ray Catena), she delivered great service. She was always attentive and professional. Look for this rising star when you're shopping for a new Lexus! Thanks, Lynda
I picked up my 2021 Lexus RX 350 F Sport from Ray Catena Lexus of Larchmont on Dec. 15th. I want to start off by thanking Nancy Sardos for helping me secure my dream vehicle. I was then introduced to Jeff Symeon and Isaac Apostolidis who both were very knowledgeable and made my transaction as smooth as possible. Jeff walked me through the Lexus app and navigation features of the vehicle and sent me on my way. By far this was the best experience I have ever had in purchasing a vehicle at a dealership.
These guys especially Cesar and Gasper the service mgr are always the absolute best. Couldn’t be happier with the service. It’s always a pleasure to bring my car to them. Thank you, Ray
I had the pleasure of meeting and buying from Jeff Symeon, a terrific sales employee of Ray Catena Lexus in Larchmont. I'd highly recommend asking for Jeff if you're in the market for a Lexus.
I went in as an emergency without an appointment due to a problem with a tire. I received fantastic service. And my problem was fixed right away!! Everyone was very nice and professional. All necessary Covid safety precautions were in place.
Went in for inspection & software update this time and like always service is hands down amazing. Gasper made sure everything went smooth and I was happy with everything. You can tell he wanted his customer happy and pleased with everything always.
Courtesy and professionalism are two words i feel appropriate to describe the service rendered to me by service Mgr, Gasper and his sale rep, Cesar Cruz! Very knowledgeable and adept to their professions! They worked with me and addressed all my issues with my baby girl, Suzzie, my GX-470 Thank you! Rafael Polanco GX-470
Cesar Cruz is an absolute pleasure to deal with and he is always extremely helpful. Nothing but Honesty and knowledgeable service every time. Thank you, Ray
Excellent service! I recently had my car in for scheduled maintenance and a safety recall. It was easy to schedule and all work was done well and in time.
I am thankful and pleased with the continued service, professionalism and great staff members at Ray Catena Lexus of Larchmont. I am always satisfied with your excellent service and staff members each and every time I’m here for service. Thank you!!
The workmanship and customer service at Ray Catena Lexus is nothing short of superb. I want give Rafael Llamas the highest recommendation possible. His professionalism is a exemplary.
I have had my Lexus serviced here for over 10 years. I have never had a problem. They are professional & efficient. I highly recommend them.
From when we enter the servise center the staff was polite and no wait time. Mario went the extra mile to get aloaner car last minute. Car was ready within the time quoted!
From the moment you walk in and get the welcome greeting until the service is completed it's all professionalism. Ray Catena Lexus is one of the best Dealership in Westchester. They have an amazing staff ready to assist you and immaculately clean. Even the service area.
Cesar Cruz’ was the absolute best! I didn’t even have a long wait. Great service. That’s why I’m on my 4th car from Ray Catena. New customers, head straight here!!
When my tire pressure low light went on, I drove directly to Ray Catena Lexus. I assumed that I would have to leave the car, but I was able to wait. I settled down in the very comfortable waiting room with my book and a cup of coffee, and an hour later I was on my way with a new tire. Everyone was very friendly and helpful, especially my service manager, Cesar Cruz.
I didn't buy my car from here I bought it in NYC. I took my car back to the city for an oil change and I was ripped off, service was horrible, and of course everything I was told when I bought the car was not true. One day I was in the area of Ray Catena shop and I stopped in and talked with Scott in the service department and told him my experience in New York City. He gave me all the information I needed and told me I could bring the car there for service. I ...
From now on very time I going to buy a car I will go to Ray Catena Dealer and I will be looking for Steve Stoop to help me with the sale.
I wanted to share how much I really like the service in your service center. I didn't buy the car (2015 Lexus RX 350) there but you were pretty honest what was needed and very impressed with the workmanship. I dealt with Rafael Llamas who was very pleasant and helpful. It's a very impressive place and the customer service is A+. Thank you and rest assured I will be back for my next service. P.S. Thanks again for keeping my cups after leaving them in the loaner.
We have bought 5 cars, and have other family and friends who have bought from Noel at this dealership. An extremely high level of professionalism was exhibited every time.
THIS DEALERSHIP IS SO WELL RUN THAT MY HUSBAND AND I HAVE PURCHASED SEVERAL CARS FROM THEM JUST BECAUSE OF THEIR SEVICE DEPARTMENT. I HAVE NEVER EXPERIENCED A BETTER ONE. C.SILVER
Thanks to Steve Richman for making my 2nd lease experience extremely pleasant. Your efficient, fair and sincere approach is very appreciative. I am a vey happy customer!
Alan (and Kenny) are the reason I will stick with Lexus. Alan makes it so easy for me to service my car - and enjoy the process. He keeps communication lines open. He’s honest and reliable. I’m not sure we ever met - but I feel like I have a friend.
I just had the best experience of all the great experiences I have had with the Lexus Service Center. The battery in my Lexus hybrid had started to constantly die or so I thought even though it was relatively new. My gift bringing it in was to get Scott Orlansky as my service person. After finding out the battery was not the problem, Scott was determined to find out what was. 4 days later, after not giving up on anything, he did figure it out and my car is purring again. I get great care at Ray Catena. This was just ...
I have a great ophthalmologist and he is all about the care same here with Lexus of Larchmont, the staff is very good and professional, have had my car serviced there for years now and it is always the same or better service.
I always take my car to Ray Catena for service. Needless to say, I am very pleased with it or I would not return. On my recent trip with my 11 year old IS250, it needed a major service. I have been thinking seriously about buying a new car. While I was waiting, the service advisor introduced to me to a very nice person from sales who offered to appraise my car. She showed me a very nice CPO IS250. I liked it but have not bought a second hand car in 30 years. (Yep, I am old.) But, after test driving ...
amazing dealership! I would definitely recommend anyone to purchase a car at Ray Catena Lexus! Thanks for such an amazing experience! Fabio made sure my needs were met. I couldn't be more happy with my new Lexus IS 300 F Sport AWD! This car is bad a**!!
Love coming to Ray Catena Lexus, they really make you feel at home. I never seen a dealership that is so friendly and helpful. I will always come back and send my friends.
Service was excellent, and the car is fantastic; our expectations were exceeded! Thank you, Steve Richman, for your professionalism and making this a wonderful experience for us!
Ed Bartoli was whom took care of me and he did an exceptional job. He understood my needs and he understood my financial standpoint. He made leasing my car one of the easiest, fastest and most comfortable purchase of a vehicle that I have ever made. I would definitely recommend this location to family and friends. Thank you.
Anna was wonderful. She explained everything involved with the servicing of my RX350. I really appreciate her professionalism and tell all of my friends that own Lexus to see Anna for service.
I once again went back to lexus of Larchmont to deal with Ed Bartoli who just knows how to treat people the right way along with getting an awesome deal on my new car... Thanks Ed..
Fast negotiation, great selection, got an amazing deal and felt no pressure. They are all about customer service! Nancy is amazing too. Patient answered all my questions months leading up to my purchase. You guys are great and hope to work again on the next ride!
Sent an vehicle purchase inquiry via TrueCar, and got a very quick response from Nancy finding a car that matched my preferences near perfectly. My questions and concerns were quickly answered. There was no beating around the bush about getting a deal, she simply quoted me the best price right off the bat that no other dealer could match. The people in the service department were very knowledgeable in explaining and demonstrating the various features of the vehicle in great detail.
We recently acquired our third Lexus from this dealership, and the transactions have always been smooth and painless. All paperwork is completed smoothly, and things are ready when they say they will be.
Everyone at this dealership was great to deal with. The process was easy and transparent. Our salesman, Steve Richman was a very nice guy, very thorough and honest. He made the leasing process nice and easy for us. Would highly recommend.
Noel Greenstein is an outstanding salesman.He went all out to help my husband and I purchase a new 350RX.He exudes confidence in his presentation.He made sure that we knew how to maintain the car efficiently.
This was my second purchase from Steve Richman. The process was as easy and quick as could be. Everything was done as explained and expected.
Noel was excellent from start to finish!'Made process easy and painless! Would recommend dealer to friends and family!! Just like commercials say, " you are treated as family at Ray Catenas places!
I hadn't bought a car in 13 years and when I went to Ray Catena Lexus in Larchmont, New York it was a dream experience. I can't say enough about Noel Greenstein, my salesman and his manager Ralph. They were so accommodating and patient. I got everything I could possibly want in a car at a great price. Noel explained everything there was to know about the car. Everything went so smoothly with the financing and Noel even dealt with my insurance company and processed the state registration. I have never seen such amazing service. Noel asked the technician ...
Manager was very helpful. Our salesman, Anthony Tufo was very knowledgeable and organized. It was a pleasure working with him. Dalton was extremely helpful in showing us the features of the car.
I purchased my first Lexus with Ed Bartoli. He is one of the best sales consultants I've ever dealt with. He is personable, friendly, accommodating, and understands your needs. Ed handled all the transactions from beginning to end. He is not pushy. The whole process was smooth and stress free. If you are looking for a Lexus, meet with Ed. He is great! I definitely would purchase another Lexus from him. 🙂
Mike Barone was very helpful dealing with my new car purchase would highly recommend him to anyone interested in new car, made buying my new Lexus very easy.
Anthony Tufo was outstanding. He made the buying a new car experience really easy and stress free. I felt comfortable through out the whole process and he didn't make me feel obligated to buy a car, unlike other dealerships I've been to. I would definitely go back to him for my next car. Thanks again Anthony
Everyone from start to finish made my transaction incredibly easy. Although I live in NJ the experience with my hometown dealership caused me to search elsewhere. I can't say enough how fortunate I feel to come upon Ray Catena Lexus of Larchmont. This is my first Lexus and if I end up sticking with the brand I will most certainly be a loyal Ray Catena customer.
Decided to lease another car with Lexus of Larchmont and dealt with Steve Richman both times. He is a great salesman and aims to please. I am very happy with my new 2016 NX 200t.
Great experience. Noel Greenstein very knowledgeable and friendly without being pushy. Values my time and has everything ready on time. Values me as a customer. I love both the sales and service departments. I highly recommend Noel, the dealership and of course the car.
For three lease terms straight I have dealt with Noel Greenstein, each time he has went above and beyond my expectations. He made each transition seamless and unstressful. He accommodated me with my odd available hours as well as helped me get a better deal each time. When I deal with Noel it does not seem like I am dealing with a salesperson who works on commission, it feels like I am dealing with a friend. Until Noel I have never had a good car purchasing/lease experience and I highly recommend him to everyone.
Ray Catena Lexus is all about customer service. Whatever they can do to make the customer happy, in terms of sales and service, they do!
I've been leasing cars from this dealer for many years. My salesman, Steve Richman is professional in every way. I'm satisfied with my deal and would not hesitate to recommend Steve and Ralph Michilli to people I know.
This is the 4th RX 350 I have leased from Ray Catena Larchmont plus my wife leases an LS 460. Each time we have used Noel Greenstein as our salesperson and the experience each time was outstanding. Noel really knows his customers needs and we always feel we are getting an excellent deal. Noel Greenstein in particular and the Ray Catena Larchmont dealership should receive recognition for appreciating the value of a returning customer.
I had a wonderful experince working with Noel Greenstein. There was no going back and forth he gave me a great deal and I would reccomend him to anyone.