Certified Pre-Owned has become quite an aphorism in the used car market these days. Many dealers and liquidation centers loosely refer to their pre-owned inventory as "Certified" without hesitation. But what does it mean to really be "Certified"?
The answer may depend on who you ask, but this is our stance on that topic:
1. Hand select only the very best: Anything less than stellar condition does not make the cut. It is our proven method to keep only the finest vehicles and let liquidation centers, dealers and auctions sell the rest.
2. Highest standards of inspection: Just because a pre-owned vehicle looks good, it does not necessarily mean it is a "cream puff". We follow up the first step with Lexus' 161-Point Inspection Checklist, which the vehicle must not only meet, but exceed.
3. Lexus backed warranty: A no-deductible 3 year/100,000 total vehicle mile warranty backed by Lexus, with new vehicle lease/finance rates & terms. Nationwide 24-Hour Roadside Assistance with travel protection benefits, and a complimentary loaner vehicle program. Not to mention the complimentary first CPO service consisting of an oil change, service inspection & road test. No typical used car dealer or liquidation center can offer this level of coverage and protection.
4. Employ the best support staff: The finest Certified Pre-Owned Program would not be possible without the dedication and commitment of over 150 Ray Catena Lexus employees, each one driven to achieve one common goal - Total Customer Satisfaction.
5. Complete brand support: Our unbending belief that Lexus are the finest cars ever built has stood from the very beginning. Our commitment to the Lexus brand runs deeper than ever. This is why we choose not to retail off brand vehicles. When a customer steps onto our lot they will find nothing but a Lexus product.
6. Give new and pre-owned transactions the same level of commitment to customer satisfaction that Ray Catena Lexus has been known for.
This is just a glimpse of how we scrutinize every Ray Catena Lexus Certified Pre-Owned Vehicle. That's Certified with no "strings attached".
After all is said and done with, if it doesn't say Lexus Certified Pre-Owned, then it's just a used car.
No surprises, no sacrifices. 100% Lexus.